To: ufo_big
In reply to your comments...
1. My listing was almost 5 months before on ebay somewhere in Aug-10. I have seperately taken it with ebay hence dont wish to give it in here.
2. I nowhere in my feedback wrote that HTC Touch 3G 3238+ doesnt exist. I have bought one on ebay! What I mean here is HTC Touch 3G 3238+ is not official device from ebay. I would suggest, google HTC Touch 3G 3238+ & you wont find in result HTC's official site. However, when put 3232, you will find in results HTC's official site. You can verymuch verify with HTC itself if they have launched 3238+
3. I have not mentioned that the phone I received was faulty but the handsfree I received was faulty. If you ask me about the handset, it very much looks as well as works like original one but that doesnt mean its original HTC phone! I do remember once I had found site wherein you will get all the branded phones which look exactly like original phones of those brands. Also the site claimed to use same quality parts to make those replica phones! I think it was myreplicaphone.com
Further, if you ask me what was fault in the phone, it doesnt accept any additional applications, in listing, seller had shown pictures of handset with TouchFLO which is main feature of the original HTC Touch 3G T3232 however, handset I recieved hand some different screen/skeen. I reported this too to the seller but he couldnt give proper solution. The slot for front speaker just above the screen is quite wide. When I showed this device to HTC authorised service centre, they also found this slot bit unobvious!
4.I am following matter of missing handsfree with seller as well as ebay. However, as ebay has completely raised their hands in this matter telling me that - "Please remember that eBay is a marketplace, a platform where sellers and buyers can meet and trade. eBay never sees, takes possession of, inspects, or authenticates the goods. Since eBay is not the buyer or seller in the actual transaction that takes place, therefore unable to directly intervene." The reason I dont wish to give details of missing shipment in here because this is place where buyers, sellers or ebay members can share their experiences, give feedback to ebay openely.
5.Reason I reported things to ebay late because it took long enough for me also to realise that the device is not original product! I had searched on net, interacted with technical people online & also with HTC, etc. & then reached to conclusion that the device I received was not original HTC product! Also, meanwhile seller also took long to reply back & when he stopped replying back finally, I had no other option than to report it to ebay. Unfortunatley, I am late & ebay happy to say "you are out of ebay protection policy period!"
Reason for my feedback was to tell ebay in public that what they did with me was wrong (not showing any courtesy to help me get the issues with seller resolved). Whatever commitements sellers make, they make it on ebay's site & thus its their responsibility too to help buyers resolve their problems. At least they should ensure buyers not gatting fake products. When they allow any seller to sell his/her products, they must ensure that the products are genuine - at least when they are claimed to be branded like HTC, Nokia, BlackBerry. Their statement "eBay never sees, takes possession of, inspects, or authenticates the goods." is what at least I feel is wrong!
I dont have complaint against all the sellers as I said earlier too but some really are fooling people & agony is ebay keeping mum!