Hi hrkrishnan,
I am sorry to hear about your experience. However, please be assured that your purchase is protected by eBay and PaisaPay.
If a buyer does not get his product, or the product is significantly not as described, the best option for the buyer is to open a
Item Not received dispute agasint the seller.
[My eBay >>> Dispute Console (left side bar)>>> open a dispute]
If the seller does not respond, or the communication fails at any point of time, the buyer needs to close the dispute and escalate the claim for
Buyer Protection claim.
I hope this helps!
Regards,
Sapana