can i get refund

hi  my PaisaPay ID ***

 

HBH-DS200 bluetooth headset I have purchaced from ebay.in the prob is the battery only lasts around 10 minits

 

 

 i was contacted the seller *** , but i cant get any proper responce

 

 

 

He sent mail is

 

 

pls advice me what i do 

 

Thanks

Balaji

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