Why Ebay Team Not Responding ???

[artzone.in]

Why any of the Ebay Team Not responding to Complaints & Posting regarding Paisapay ????

Been Watching several complaints of more than 3 months old...never answered by any of the ebay employee...

Mine is of More than one month old issue and never been solved.
For me it's much expensive than the refund amount to stay online using the expensive satellite airtime to do this worthless communication with ebay while sailing onboard the vessel, better I could have added these minutes also to talk to my family at home.

Of course I enjoyed last 2 years with ebay and made some good numbers of purchases....

but all my enjoyment vanished in thin air since I approached for a refund of non received item which had been automatic refund approved by ebay paisapay(Paisapay Id: 23138231994). ....
I don't want to repeat that complete issue here ..
http://forums.ebay.in/thread.jspa?threadID=500002826&tstart=0&mod=1232001986285

As Sailor, I still enjoy online buying while onboard and an active member with ebay.in, indiaplaza.in, indiatimes, mebag and futurebazaar...

I never earned anything from ebay, I know I have to pay in full... it doesn't matter either from online sellers or from a shop... so ebay is not an indispensible world to me.

Rs 3297.60 still ebay owes to me... who knows where this money vanished... I have talked to almost all of your costumer care members during last 2 weeks while I was at home, nothing come out as a result. I believe it's a sign of a sinking vessel... that's what we mariners fear about an anticipated distress. Also this discussion board doesn't have active participation of buyers... some sellers are there because they are the benefited ones.

Now, I'm ending this up with a total frustration and feeling of witnessing the start of decaying a well built organization... it's not a big deal...only of a week's news coverage as other big 1000 bn financial /IT enterprises fallen world wide... No one can stop that fate...

[sajimonpnair]

ebay,

This is very bad. If your customer care is this much weak how we purchase thru ebay.
we are expecting propt action from you.

[nxtseller]

PP ID 23232879202

I TOO DIDNT GET MY REFUND!!!

[artzone.in]

Yes, Now a days it is a big joke to deal with Ebay India, Poor customer support... only they know to respond like ...escalating, be rest assured, check back after 24-48 hrs... etc. These poor guys having hard time to solve issues. I had lost Rs.3297/- as a refund from paisapay... Got all these stupid answers all the time when I called their support. So my friend nothing going to happen... they are not sincere at all. Even on this discussion board they won't respond.

[kbadrinath]

Bought 32gb pen drive on Oct 08 paid thro ebay PAISEPAY,received a pen drive which error.This was informed both the seller and ebay by mail and live chat.The amount was Rs 1300 which till now ididn't recieve.Live chat on Nov 20th with Ms r Mr Suraj took place.The information given was to file in SIGNIFICANTLY NOT AS DESCRIBED,did the same,received a call after some days regarding this issue.After that today 19 Jan live chat with Mr JYOTSNA gave information stating that the prb was closed on 15th jan.Once asked me to file thro trust and mail id.Pls let me know how to get my money back.

[kbadrinath]

Pls do get my money back Trans No 280276536456.
K Badrinath

[bilal3536]

i just wonna know about international buying also send quiries many times and ebay is misguiding me as if i wonna be a seller,i didnt expect the staff there is this much illetrate or insane rather,think about the platform you stands on or you will be ruined,everybody should get the hell out of here...

[bilal3536]

i just wonna know about international buying also send quiries many times and ebay is misguiding me as if i wonna be a seller,i didnt expect the staff there is this much illetrate or insane rather,think about the platform you stands on or you will be ruined,everybody should get the hell out of here...

[artzone.in]

Got it back, my refund credited back to my account after a 45 days chit-chat. BIG THANKS 😄

[indraneel@ebay.com]

Hi sailor_gulf2000,

It was nice to see you posting your concerns on our discussion forums.

We are happy to resolve your issue.

Since you had highlighted an issue wherein you were not getting your refund even after 30 days I had the team investigate this issue. Our investigations reveal that the amount was credited to you on 15th Dec'08 itself. Here is your order id: 18567014 which we receive while transacting with the bank. This is the order ID we received while initiating the refund to you.

We understand that this transaction was an unpleasant experience to you but the refund issue might have been an issue at your bank's end. After us investigating the issue the refund was confirmed.

Nevertheless, it is good to know that you have received your refund :-).

I hope I was able to restore the faith in eBay systems for you.


Keep Posting!!


Regards,
Indraneel