I made a purchase Paisa Pay ID: *** for a simple rakhi combo pack on Aug 15'2015. Link below. Seller: ***
The picture image had rakhi and also dry fruits. I made the purchase and later realized the dry fruits were not part of the package. They were carefully and conveniently removed from the "listing".
On contacting the seller, they asked me to initiate a cancellation on my side.
On spending hours trying to cancel, I discovered a link which says cancellation can only be initiated by the seller - not the buyer.
I also raised an e-bay guarantee claim ID *** hoping e-bay will help curb these unfair trade practices and misleading advertizing. To my shock e-bay called and mentioned the listing is right and therefore the claim is rejected.
This is my last purchase at e-bay. Although the amount at stake is small (around 250Rs), the principles and conduct ensure I am not coming back to this site for any large purchases.
Rgds
