Suggestions- ebay.in website's new My ebay Console

[idethnet]

Hi,

I really appreciate the work done by India ebay team especially for the new My ebay console (i think its still in beta) that have really eased the working on the ebay and I believe that the new ebay console/features are in-line with the ebay.com (i had done shopping there also)

I'll like to give suggestions on the current ebay so as to improve it more and make it more user friendly :-

1. In the WON tab - the items displayed are without there pictures/photos while DIDN't WON and WATCHING tab shows the pics. I believe, pics should also be shown along the items WON.

2. The dispute console (now Resolution Centre) is no longer in the left side of the My-Ebay , it has been moved under Accounts Tab -> the help topics needs that adjustment/addition/correction

3. The Indian sellers who ships worldwide are displayed as Item ships to India only in the item description. Kindly make adjustments in the system so that sellers who are shipping outside India are displayed as Shipping Worldwide.

Any other issues and suggestions will surely be requested.

Regards

[indianallure]

Hello,
PLEASE make it optionally.Like let us have the option of switching to the former format.We so much loved the older format and were very comfortable with it.:-)

[gen-x-tech]

Hi,

This new version is nice except for one thing in My summary page in the classing version we could see the thumbnails of our products but in this new version all you see is the 'Fixed Price Format' image.

If a seller has hundreds of items it becomes difficult to identity quickly just by reading the item title which items to relist, remove etc.

I want an option to have my product image thumbnails of the left as in the classic version.

Regards.

[shree_krishna_gems]

Hello,
I wish to get a option for the old version!






Best Regards,
Deep Agarwal.
Shree Krishna Gems

[rituhjv]

I preferred the classic version and not the beta.I wish you keep the option open for old classic version for those who don't want to change to beta version.

regards,
rituhjv

[rajelectroniks]

preetim@ebay.com had said on 08-12-08 that eBay would get in touch with us in 5-7 days for issues with the new eBay site but I am very sorry to say that till date not a single eBay person has been in touch with me.
I have been here since the year 2000 and seen all changes, Good and/or Bad.
========================================== Regards.
Raj Electronics.

[rajelectroniks]

Please include an icon to show up when a customer acknowledges receipt of item. This will help sellers with large inventory to know at a glance who has received the item and also some arrangement for a time period icon, the icon should change colour when the 10 day item receipt period lapses to know that we should contact the buyer and ask them to acknowledge receipt of item.
Second change that should be done is the FB icons, why waste space for 2 seperate icons, have only 1 circular icon dived in half, one half for buyer FB and second half for seller FB, if buyer gives negative that half should turn RED and shuld turn GREEN if buyer give positive. The other half is for seller FB given to the buyer with the same colour scheme. Space which is saved can be used to incorporate some more icons like the one stated above.
There are many such small changes which if done can help sellers have a really good selling exp on eBay.
You can contact me for more such ideas for the new eBay console.
P.S. Sincere request to eBay to increase their bandwidth so that pages load fast. I have a 2Mbps BB connection and still pages load slowly. I am using 3 browsers for this very reason (IE.8.0, Firefox 3.0 and Opera 9.64) Regards.
Raj Electronics.

[rituhjv]

I so preffered the ebay classic.Hope we can get the classic version back soon.It was simple and user friendly.Beta is creating unnecessary confusion specially when I relist the items.I mean I can do it with beta but I was more comfortable doing everything with the classic version.
Please make it optional and leave it for people to decide what they want and don't force beta on people who don't like it.

rituhjv

[dcollections-2008]

I am sorry but your previous version was much better, user friendly and easy to operate. It has become difficult to check the details, relisting of items etc. Pls at least make it a choice for your consumers so that they can chosse accordingly.

[preetim@ebay.com]

Dear Sellers,

As always it is difficult to change to a new feature. However let me assure you all that the new My eBay has almost all the features that were used by buyers and sellers in classic My eBay and a lot more. I would urge you all to explore the new My eBay and its customisable features.

Here's are responses to some of your questions / feedback

mysalesoffer
Question: In old version option was available in setting to choose which item is useful can display and if not useful we can remove it from display.
You can do this now by simply selecting the items and clicking on the delete button. In Classic My eBay when you removed items, they would be gone from your My eBay. With the new My eBay you have a section called 'Deleted' within the buying and selling section where you can always go back and reference deleted items.

Question: in sold item a option show email address is not available
This feature is also available in the New My eBay. You can go to the Sold section >> Edit >> Customise >> select choose your own settings >>> Select Buyer Email from the dropdown below Member >> Apply the settings. This will display the buyer email address in your sold section.

shanu_space
Question: This new version is nice except for one thing in My summary page in the classing version we could see the thumbnails of our products but in this new version all you see is the 'Fixed Price Format' image.
In the new My eBay you can go to Sold >> Edit link (on the right) >> Customise >> Select Picture >> Apply. This
will display the thumbnail images for all items in the new My eBay.

rajelectroniks
Thank you for your valuable feedback. With regards to your feedback suggested
1. You can view all items for which buyers have confirmed receipt in My PaisaPay >> Sold with PaisaPay >> Items confirmed by buyer section.

2. Some arrangement for a time period icon, the icon should change colour when the 10 day item receipt period lapses to know that we should contact the buyer and ask them to acknowledge receipt of item.
Currently the My PaisaPay >> Sold with PaisaPay >> Awaiting buyer confirmation section does change the Order status from "Shipped" to "Buyer to confirm receipt" to indicate that the 10 days delivery time is over.
However this is good feedback. We will evaluate displaying a message when there is 2 days left for delivery in My PaisaPay >> Sold with PaisaPay >> Awaiting buyer confirmation section so that sellers can follow up with the courier company on the delivery when there are only 2 days left.

3. Thank you for your suggestion on the feedback icon. We will evaluate this option and incorporate it in the future if possible.

Please keep posting your feedback on this thread. For all sellers who dont like the new My eBay, I request you all to explore and customise the new My eBay to suit your needs. This is certainly more easier to use and customisable to manage selling activity better :-).
Regards,
Preeti

[rajelectroniks]

@preetim@ebay.com
[quotePlease include an icon to show up when a customer acknowledges receipt of item. This will help sellers with large inventory to know at a glance who has received the item and also some arrangement for a time period icon, the icon should change colour when the 10 day item receipt period lapses to know that we should contact the buyer and ask them to acknowledge receipt of item.
Second change that should be done is the FB icons, why waste space for 2 separate icons, have only 1 circular icon dived in half, one half for buyer FB and second half for seller FB, if buyer gives negative that half should turn RED and should turn GREEN if buyer give positive. The other half is for seller FB given to the buyer with the same colour scheme. Space which is saved can be used to incorporate some more icons like the one stated above.unquote]
Preeti, What I meant was these changes mentioned above should be incorporated in the "My eBay summary page". No point in doing it on the paisapay page. At a glance on the summary page we will come to know of the complete status of things.
Paisapay page is known to all and is just waste of time to keep on checking paisapay page and opening so many windows or tab of the browser.
============================================= Regards.
Raj Electronics.