Suggestions about feedback policy

emailswarup
Community Member
Hi,

It will be a welcome change if the feedbacks for all unpaid / not received items are removed from only the seller / buyer side who is not faulty. In addition the buyer or seller who has not paid / delivered and also not participated / communicated in the dispute console process must get an additional -ve feedback from ebay for non-cooperation in ebay process, which everybody can view in their profile.

Also you may try out one suggestion. After every 10 ratings allow the members to rate their best & worst (if any) seller / buyer among those he has dealt with. As we generally give +ve ratings for all deals, except for unavoidable circumstances, hence there is no way to show extra gratitude to the better ones among them. Introduction of this additional rating will allow us to select the best. This will also help better members to increase their ratings faster. This may be called something like Fame / Defame points & may count say +/- 5 ratings each. A separate table in the member profile should display these (say) Fame / Defame feedbacks. Thus the bad members will get extra -ve feedback & ratings whereas the better ones extra positive ones thus encouraging members to perform better than others. This system will not allow us to rate everybody the same, as we shall be compelled to choose 1 among 10. It may also help ebay to quickly track some fraud members cheating too many with cheap substandard products. Buyers put +ve to those just to avoid a counter -ve from the seller. But They are likely to get too many additional -ve (say defame ratings) but nil additionl +ve ( say fame ratings) and easier for ebay to track.

Many members, incl some active ones, do not just care put feedbacks. To make them adhere to this simple ebay policy a simple process can be very effective. If someone do not put feedback for a completed deal even after 60days (except for non-existing members) then the member should receive one caution notice from ebay. If not responded within a month, ebay can put say 1% extra charge on the next deal of this member.

Hope other members & ebay will find some suggestions useful. I accept even sternest criticism cordially, so dont worry !!!!

Regards
Swarup Dutta
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Best Regards ๐Ÿ˜„
Swarup
Kolkata

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Suggestions about feedback policy

soumi_kolkata
Community Member
Good Suggestion.
Soumi
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Suggestions about feedback policy

emailswarup
Community Member
Ebay is unable to stop the frauds operating thru them. So they can atleast provide a link to directly lodge complain to the various appropriate cyber crime division of India. They can just put in some format for filing complain and even manually forward it to the respective departments for the time being. This would atleast appease the members that ebay is really trying to help them to prevent frauds. Hope atleast some of such problems would attract stern treatment from the Cyber Crime Dept.
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Best Regards ๐Ÿ˜„
Swarup
Kolkata

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