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Suggestion: PLEASE READ BAAZEE: Surcharge on Credit Card/OBT

Baazee Says:

Surcharge on Credit Card/Online Bank Transfer can not be passed to the buyer

Sellers will not be able to pass on the 4% surcharge on Credit card and 2% surcharge on Online Bank Transfer charged by PaisaPay, to buyers. Buyers have pointed out that it is a bad buyer experience, as they perceive it as a hidden charge, which is not known at the time of bidding or buying the item.

Predicament:
Now Baazee says that this method is being inducted as buyers feel cheated. Now first point it is unfair to make the sellers bear the brunt of 2% and 4% service cahrge which is in no way cheap as we already pay Baazee 5% fees. Also PayPal charges much less. However Baazee may have a point that the surchage may be hiiden from the buyers and hence they feel cheated. So instead of arguing the very very simple solution is:

SOLUTION:
We have in Baazee the payment options section that is the different methods of payment the seller offers. So Baazee adds there a note that a service charge may be applicable when buying the product. So Baazee can have a fixed 2% and 4% Service Charge. If the seller charges it it is mentioned in the Payment Methods options on the right side of paisapay. If he does not charge service charge then nothing is mentioned and all is well and good. Also Baazee can also add a note that buyer may reconfirm with seller regarding service charge by asking in the Q&A section so the sellers answer comes on official records. This measure is in case of auctions so that a seller cannot manupilate the system by offering no service charge and then changing his payment preferences. Also the system can be changed such that a payment preference for a listing cannot be changes if a bid or purchase has been done, but I feel that this may not be necessary as the top ideas are relatively foolproof.

I feel that is the best method to adopt so that all three parties are satisfied Baazee, Buyer, Seller.

I PLEAD TO THE SELLERS TO LEAVE THEIR OPINION ON THIS SUGGRSTION SO THAT WE ARE NOT AT A LOSS. BAAZEE PLEASE READ AND CONSIDER THIS. CONSIDER!!!!!!!!! THAT IS THE MAIN POINT. NOT JUST READ!!!!!!!!!!!
-Thanking You,
pc_gaming_store
Message 1 of 22
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21 REPLIES 21

Suggestion: PLEASE READ BAAZEE: Surcharge on Credit Card/OBT

Baazee seems to care abt just their money...nothing else at all....we r not going to give this commision from our pockets....if this is a forced decision on us ...o.k....we will add this commision in the selling price( buyers paying through dd, m.o will b at loss)...but baazee will b happy.....money money & money....that's what they want & will get whether by hook or by crook.thanks:O
Message 2 of 22
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Suggestion: PLEASE READ BAAZEE: Surcharge on Credit Card/OBT

???????? - ya true - I have already removed paisa pay and I am on my last listings may be I will not listing i future
Message 3 of 22
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Suggestion: PLEASE READ BAAZEE: Surcharge on Credit Card/OBT

r_mall
Community Member
SIMPLY A CALLOUS DECISION , Im just waiting for my funda's to get clear on this .... if they've alreadystarted charging us .. im out of paisapay .

For paisapay - Kindly refund our Rs.1500 as according to the agreement we have choice of adding it or paying from our pocket .. but new policy seems to be hopeless and out of that ...... so when are u refunding the Rs.1500 charged , paisapay ???
Message 4 of 22
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Suggestion: PLEASE READ BAAZEE: Surcharge on Credit Card/OBT

gindianet
Community Member
hi to all
if this true than baazee completely out of mind there thing they are the only site which give lots of sale to seller..than please let them from the dec.. according to us every seller sale has been downnow if they think after commision we are going to bear thsi charges than forgot it because now baazee is not trustable at all..they just editing the terms and condition which is not legal...there is lots of site to for sale and we will make them grow better than baazee...there 48hours listing and fraud watch is already kill our sale...saying this is not right that is not right...and even there team is volaite there own rules...it is called as jugle rules

with regards
GinternationalX-(
Message 5 of 22
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Suggestion: PLEASE READ BAAZEE: Surcharge on Credit Card/OBT

statuseyecare1
Community Member
Steps To Distruction:
1. Reducing auto-listing from 5 to 2
2. Making 48 hrs fraud listing drama.( even in editing that means if you are already live and you need to make changes then wait for more 2 days to see it live and if the end date is the next day forget the special listing fees)
3. Removing auto -listing
4. Making multiple listing questionable.
5. Special listing fees increased by 400 % ( 25/35 for priority lisitng to 100rs)
and Most unimaginable Sellers to bear the surcharge.
Now if we icrease that charge in our product price then the buyers buying through dd/cheque payment will be at total loss.
Someone please explain to baazee that this is India.
Here people still think 100 times before buying the products and if they sense that product is available at the same rate in market why will they buy from your site???
Also the buyers buying through creditcard do pay the surcharge in any shop while purchase so why feel cheated?
infact with the rules been forced every week we sellers feel completely cheated.
Message 6 of 22
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Suggestion: PLEASE READ BAAZEE: Surcharge on Credit Card/OBT

baazeeuser3
Community Member
IMPORTANT ANNOUNCEMENTS


LET IT BE KNOW TO ONE & ALL. PARTICULARLY BUYERS. DUE TO CERTAIN AUTOCRATIC AND UNFRIENDLY ATTITUDE ADOPTED & MORE SO THRUSTED DOWN THE THROAT OF ALREADY CHOKED SELLERS BY E-BAY IN GUISE OF DESI BAAZEE .

STARTING FEB'O5 YOU WILL SEE MORE FAKE / CHEAP / SMUGGLED / GREY MARKET PRODUCTS ON BAAZEE FOR VARIOUS REASONS AMONG OTHER AS PER BELOW:


MARGINS FOR BRANDED & GENUINE PRODUCTS SELLERS ARE BARE MINIMUM HENCE BUYER WILL SEE MORE SMUGGLED NON-BRANDED CHEAP CHINESE GIZMOS & JEWELLERY ETC. MARGINS ON THESE ITEMS ARE VERY VERY HIGH TO EASILY SUSTAIN BAAZEE'S EXORBITANT FEES,COMMISSIONS & MONTHLY BULK UPLOADING TOOL CHARGES ETC.
ON THE OTHER HAND SELLERS OF GENUINE PRODUCTS & SERVICES FIND BAAZEE FEES / COMMISSION IS VERY HIGH & EXORBITANT TO SURVIVE.
SELLERS ARE PLAGUED WITH BAD SALES DUE TO FAKE BUYERS & SALE NOT COMPLETED (SNC) BUYER IS AT ALL TIME HIGH. WHAT PAINS IS THAT BAAZEE CHARGES LISTING FEE WHILE ADMITTING THE SALES WAS BAD & SELLER WAS FAKE.
BAAZEE SELLER SUPPORT SYSTEM IS NOTHING BUT PAPER TIGER.THEY ARE VERY ADEPT & MASTERED THE ART OF SENDING CUT N PASTE STANDARD VAGUE REPLIES.
BULK AUTOMATIC RE-LISTING STANDS WITHDRAWN COME FEB.IN OTHER WARDS BUY " UPLOADING TOOL EVERY MONTH OR GET LOST"
BAAZEE REDUCTION IN FEES IS AN EYE WASH ALL THE REDUCTION BENEFIT EVENTUALLY ENDS UP IN BUYERS POCKET .
BAAZEE COMMISSION IS REDUCED BUT LISTING FEES / BURDEN ON SELLER TO LIST HAS INCREASED.
PAISPAY COMMISSION IS SLAPPED ON THE SELLER, WHICH NULLIFIES CONCESSIONS IN BAAZEE COMMISSION.PRACTICALLY IT IS " GIVE FROM ONE HAND TAKE BACK FROM TWO"
BAAZEE IS KNOWN TO BE A SAFE PLATFORM TO SELL SUCH GOODS AT THE COST OF BRANDED INDIAN PRODUCTS.URGENT STEPS SHALL BE TAKEN UP TO SMUGGLED WEED OUT SELLERS ENGAGED IN PUSHING GREY MARKET PRODUCT ON BAAZEE PLATFORM. BESIDES SAME IS ILLEGAL AND LOSS TO GOVT.. OF INDIA. IF BAAZEE DOESN'T WAKE UP GOVT. OF INDIA WILL WAKE UP SELLERS ARE SURE.
IT IS AS SERIOUS CRIME AS SELLING PORN ON BAAZEE . PLEASE CHECK IT BEFORE TIME RUNS OUT.
IN THE WAKE OF ABOVE & OTHER CIRCUMSTANCES ALL GENUINE SELLERS ARE CALLED UPON TO UNIT AND TILL THE TIME EBAY MAKES DEMOCRATIC CHANGES IN ITS POLICIES OR BRINGS INDIA EBAY ON PAR WITH INTERNATIONAL EBAY

REFRAIN FROM LISTING YOUR PRODUCTS OR YOU WILL BE REDUCED TO ACT AS AN SERVANT OF EBAY. AN SERVANT WHO EARNS FOR HIS MASTER.....


SELLERS GET UNITED FOR YOUR OWN GOOD ...

OR

PERISH...
THANK YOU FOR READING PLEASE POST YOUR REMARKS ON ABOVE SAID.
Message 7 of 22
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Suggestion: PLEASE READ BAAZEE: Surcharge on Credit Card/OBT

baazeeuser3
Community Member
IMPORTANT ANNOUNCEMENTS


LET IT BE KNOW TO ONE & ALL. PARTICULARLY BUYERS. DUE TO CERTAIN AUTOCRATIC AND UNFRIENDLY ATTITUDE ADOPTED & MORE SO THRUSTED DOWN THE THROAT OF ALREADY CHOKED SELLERS BY E-BAY IN GUISE OF DESI BAAZEE .

STARTING FEB'O5 YOU WILL SEE MORE FAKE / CHEAP / SMUGGLED / GREY MARKET PRODUCTS ON BAAZEE FOR VARIOUS REASONS AMONG OTHER AS PER BELOW:


MARGINS FOR BRANDED & GENUINE PRODUCTS SELLERS ARE BARE MINIMUM HENCE BUYER WILL SEE MORE SMUGGLED NON-BRANDED CHEAP CHINESE GIZMOS & JEWELLERY ETC. MARGINS ON THESE ITEMS ARE VERY VERY HIGH TO EASILY SUSTAIN BAAZEE'S EXORBITANT FEES,COMMISSIONS & MONTHLY BULK UPLOADING TOOL CHARGES ETC.
ON THE OTHER HAND SELLERS OF GENUINE PRODUCTS & SERVICES FIND BAAZEE FEES / COMMISSION IS VERY HIGH & EXORBITANT TO SURVIVE.
SELLERS ARE PLAGUED WITH BAD SALES DUE TO FAKE BUYERS & SALE NOT COMPLETED (SNC) BUYER IS AT ALL TIME HIGH. WHAT PAINS IS THAT BAAZEE CHARGES LISTING FEE WHILE ADMITTING THE SALES WAS BAD & SELLER WAS FAKE.
BAAZEE SELLER SUPPORT SYSTEM IS NOTHING BUT PAPER TIGER.THEY ARE VERY ADEPT & MASTERED THE ART OF SENDING CUT N PASTE STANDARD VAGUE REPLIES.
BULK AUTOMATIC RE-LISTING STANDS WITHDRAWN COME FEB.IN OTHER WARDS BUY " UPLOADING TOOL EVERY MONTH OR GET LOST"
BAAZEE REDUCTION IN FEES IS AN EYE WASH ALL THE REDUCTION BENEFIT EVENTUALLY ENDS UP IN BUYERS POCKET .
BAAZEE COMMISSION IS REDUCED BUT LISTING FEES / BURDEN ON SELLER TO LIST HAS INCREASED.
PAISPAY COMMISSION IS SLAPPED ON THE SELLER, WHICH NULLIFIES CONCESSIONS IN BAAZEE COMMISSION.PRACTICALLY IT IS " GIVE FROM ONE HAND TAKE BACK FROM TWO"
BAAZEE IS KNOWN TO BE A SAFE PLATFORM TO SELL SUCH GOODS AT THE COST OF BRANDED INDIAN PRODUCTS.URGENT STEPS SHALL BE TAKEN UP TO SMUGGLED WEED OUT SELLERS ENGAGED IN PUSHING GREY MARKET PRODUCT ON BAAZEE PLATFORM. BESIDES SAME IS ILLEGAL AND LOSS TO GOVT.. OF INDIA. IF BAAZEE DOESN'T WAKE UP GOVT. OF INDIA WILL WAKE UP SELLERS ARE SURE.
IT IS AS SERIOUS CRIME AS SELLING PORN ON BAAZEE . PLEASE CHECK IT BEFORE TIME RUNS OUT.
IN THE WAKE OF ABOVE & OTHER CIRCUMSTANCES ALL GENUINE SELLERS ARE CALLED UPON TO UNIT AND TILL THE TIME EBAY MAKES DEMOCRATIC CHANGES IN ITS POLICIES OR BRINGS INDIA EBAY ON PAR WITH INTERNATIONAL EBAY

REFRAIN FROM LISTING YOUR PRODUCTS OR YOU WILL BE REDUCED TO ACT AS AN SERVANT OF EBAY. AN SERVANT WHO EARNS FOR HIS MASTER.....


SELLERS GET UNITED FOR YOUR OWN GOOD ...

OR

PERISH...
THANK YOU FOR READING PLEASE POST YOUR REMARKS ON ABOVE SAID.
Message 8 of 22
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Suggestion: PLEASE READ BAAZEE: Surcharge on Credit Card/OBT

carnatic_in1
Community Member
Paisapay Charges needs to be optional to the seller... i.e whether he should bear or the buyer should be made to bear... like how it was before.

Buyer calling it as hidden charge is a HUMBUG. If he has eyes, he should read the total charge before paying it. Otherwise he should not buy. If sellers are made to bear the charge forcefully, Baazee is punishing the sellers for the buyer's action. Using credit card or bank transfer is buyer's convenience, and they should pay for it. At least the sellers should be given choice either to make their buyers pay or pay it themselves. Baazee is very high handed - not at all good for your business.
Message 9 of 22
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Suggestion: PLEASE READ BAAZEE: Surcharge on Credit Card/OBT

cellphonewala
Community Member
In a perfect world, the buyer should not be charged for credit card / obt usage. However we are not living in a perfect world - we live in India.



4% is too much to build in our pricing, esp. for high value electronic products where our margins are in the range of 3% - 5%.



Ideally this rule should have been brought after the PaisaPay rates are brought to to PayPal rates of 1.9%. It's possible to built in a charge of 2% but not 4%.



When we signed up for PaisaPay (we were one of the first 5 sellers to whom PaisaPay was offered on an experimental basis), we were told that PaisaPay charges will come down when more sellers come in and the business volume has grow.

We beleive the volume has grown substantially, infact it would be crorer of rupees every month. With these kind of volumes it is feasible to bring down the charges to 2 - 2.5%. We beleive ICICI bank is only charging PaisaPay 1.5% to 2.0%. PaisaPay is keeping the rest as chargeback proection and operating costs, which frankly is too high.

Today the offline world is working at Credit Card usage charges of 1.5% to 2%. IF we pay double of this, how are we to be competitive?

Another point is that it is unnecessary for PaisaPay to keep the seller's money for 15 days. Money should be transferred to the sellers account on a real time basis. PayPal transfers the money instantly to the seller's account which can be withdrawn anytime. Even CC avenue pays it merchants every 7 days. Why do we have to suffer a 21 days cycle???.

PaisaPay and Baazee, please urgently bring down the CC usage charges to reasonable limits and than no seller will have any objection to built them in their pricing.
Message 10 of 22
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