Regarding status of product .
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on 31-10-2012 07:30 PM
Dear Sir or Madam
I have loged on to E-Bay yesterday I made an attempt to make payment for NEW USB BLUETOOTH DONGLE (PLUG & PLAY)
Rs.105.00. As I have sent all necessary details for payment my credit card has shown this message Thank you for using your HDFC bank Credit card ending 6336 for Rs.105.00 in MUMBAI at EBAY INDIA PAISA PAY on 2012-10-30:20:53:29. But my account with E-Bay is not showing anything about this product. Please help me so that I can this product or my money back
With thanks
Ballideol
I have loged on to E-Bay yesterday I made an attempt to make payment for NEW USB BLUETOOTH DONGLE (PLUG & PLAY)
Rs.105.00. As I have sent all necessary details for payment my credit card has shown this message Thank you for using your HDFC bank Credit card ending 6336 for Rs.105.00 in MUMBAI at EBAY INDIA PAISA PAY on 2012-10-30:20:53:29. But my account with E-Bay is not showing anything about this product. Please help me so that I can this product or my money back
With thanks
Ballideol
Message 1 of 4
3 REPLIES 3
Regarding status of product .
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on 07-11-2012 09:09 PM
Please do something needful
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Regarding status of product .
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on 07-11-2012 10:52 PM
do not worry , there is some some problem with payment gateway. contact ebay.in CS and you will get your refund back.
Message 3 of 4
Regarding status of product .
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on 08-11-2012 05:11 PM
Dear ballideol,
We regret for the inconvenience caused. It seems that you've experienced a missing transaction due to technical issue at payment gateway. Such types of transactions generally get refunded automatically if not accepted within 72 hours. Kindly Share following details on inceswebhelp@ebay.com and we will check it with our bank.
1) Date of transaction
2) Mode of payment
3) Amount that has been debited
4) Reference number or Transaction Id which you can get it from your Bank
5) Bank name
6) Item number
We regret for the inconvenience caused. It seems that you've experienced a missing transaction due to technical issue at payment gateway. Such types of transactions generally get refunded automatically if not accepted within 72 hours. Kindly Share following details on inceswebhelp@ebay.com and we will check it with our bank.
1) Date of transaction
2) Mode of payment
3) Amount that has been debited
4) Reference number or Transaction Id which you can get it from your Bank
5) Bank name
6) Item number
Message 4 of 4

