PaisaPay cheque related issues [#IN A11 ?01 ] [?01 ] (KMM11250433V7978L0KM)

[skyshopindia]

REQUEST PLEASE DON'T SUGGEST ME TO WRITE THIS PROBLEM THRU "CONTACT US" LINK.
My topic title indicate that already I have done so. I am mentioning the communications I have done thru "CONTACT US" link and Result is "NNNNIIIIILLLLLLLL"

You tell me whom to contact except "Contact Us".

Further request PLEASE DON'T SUGGEST ME TO WRITE THIS PROBLEM THRU "CONTACT US" LINK.

For DD Rs. 400 already I have spend Rs. 100/- for FAX. and wastage my ???idle??? time. And result is Rs. ZERO.

Total "Contact Us" response without any solution below.
<< Dear Swapna

Again I have fax it (now 2 times) to 022 56690001 (see scanned letter along with FAX slip).
If it not received by the concerned dept by any means, then I'm sorry I am not able to faxed it. Already I have spent Rs. 75/- (for three times fax) for Rs. 400 and I am not ready to spent more.
If you can issue fresh DD on the basis of Fax Copy then there will be no problem to do the same on the basis of this email (Scan Copy of the authorization letter) also.

Ebay is Good till we didn't face any problem. When any problem arise it became NIGHTMARE to us. Now you people tell me, If I lost my patience at this point or If I became adament, is there anything wrong at my end?????

Thats why all the sellers are shouting about TELEPHONE Support. At least this type of harrashment can be bypassed.


Any way I'll wait for your next remarks.

Regards
Achintya Ghosh
skyshopindia





Hello Achintya,

Thank you for taking the time to write to eBay.

I do understand that you have faxed us the Authorization Letter
regarding non receipt of PaisaPay payments. On checking with the
concerned department regarding your letter, I have been informed that we
have not received the same.

Further going through our records I have noticed that we did receive
your demand draft undelivered from HDFC bank which was re dispatched
immediately on 28th June 2005 at your registration address. Kindly note
that the concerned team is investigating into the reason for non receipt
of demand draft yet at your end.

I request your patience in this regards, In the interim you I suggest
you to refax us the Authorization Letter once again to us.

I appreciate your understanding in this matter. If there are any
additional questions regarding this issue please do mail us.


Regards,

Swapna
eBay Customer Support
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Original Message Follows:
-------------------------

Dear Neha
Just now I have Faxed an signed authorized letter requesting for issuing
of Fresh Demand Draft as follows:

FAX NO: 22 56690001

To
Ebay India
PaisaPay Dept.

Sub: Non Receipt of Demand Draft for the payment cycle 14th June 2005
Ref: GS=C39032 PaisaPay cheque related issues [#IN A11 ?01 ] [?01 ]
(KMM10670312V35977L0KM)

Dear Sir/Madam

This is to inform you that till date I didn't receive the PaisaPay
Demand Draft Amount Rs. 418.81 for the payment cycle 14th June 2005.

So kindly issue me a fresh Demand Draft in favour of ACHINTYA KUMAR
GHOSH, payable at Kolkata.

Thanking you,

Regards


Achintya Ghosh
User Id: skyshopindia

----- Original Message -----
From: "eBay India Customer Support"
To: "Achintya Ghosh-Skyshopindia"
Sent: Wednesday, June 29, 2005 2:36 PM
Subject: Re: GS=C39032 Re: GS=C39032 PaisaPay cheque related issues [#IN
A11 ?01 ] [?01 ] (KMM10670312V35977L0KM)
> Hello Achintya,
>
> Thank you for taking the time to write eBay Customer Support. I
realize
> that this situation may be frustrating and I can certainly understand
> your position. Here's some information that will clarify what you need

> to do next, and what we can do to assist.
>
> I understand that you have not received the demand draft for the
> PaisaPay payments and hence I request you to kindly fax us an
Authorised
> letter, duly signed by the Authorised Authority stating that the
demand
> draft is not received for the payment cycle 14th June 2005
>
> You may fax us Authorization letter at the following fax number which
is
> +91 22 56690001, Kindly do mention your eBay member User ID on the
same.
>
> Once we receive the Authorization letter, we would issue a fresh
demand
> draft in your favour and send the same at your registeration address.
>
> We appreciate your patience regarding this matter and apologise in
> advance for any inconvenience this may cause.
>
> Best wishes,
>
> Neha
> eBay Customer Support
> _______________________________
> eBay - India's online marketplace
>
> Protect your eBay account by changing your password regularly. For
more
> information, please visit the link below:
>
> http://pages.ebay.in/help/newtoebay/account_protection.html
>
> In order to better serve you, we'd like to occasionally request
feedback
> on our service. If you would rather not participate, please click on
the
> link below and send us an email with the word "REMOVE" in the subject
> line.
>
> mailto:cssremove@ebay.com
>
>
>
> Original Message Follows:
> -------------------------
>
> Form Message %00023% 031102
> D_ID062820050318D_ID/W_ID0W_ID/S_ID203S_ID
> Subject: GS=C39032 Re: GS=C39032 PaisaPay cheque related issues [#IN
> A11 ?01 ] (KMM10221696V34784L0KM) [?01 ]
>
> User Feedback: 1050
> User State: ?01
>
> Browser Info: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)
>
> Topics; 166.90.133.195
>
> Reporter: skyshoppeindia@yahoo.co.in
>
> URL/Location:
>
> Supporting email from member:
>
>
> Customer Report: Any update on the following issue??????????
> Already 2 weeks has been passed and I have already received next
> PaisaPay cheque send on 21st June.
> Please update me.
> Regards
> Achintya Ghosh
>
> Previous Message Follows:
> -------------------------
> Hello Achintya,
>
> Thank you for taking the time to write to eBay.
>
> I understand you have still not received your PaisaPay payment which
was
> sent on 14th June 2005. I realize the inconvenience caused to you in
> this regard and certainly understand your position.
>
> I wish to inform you that the PaisaPay demand draft is sent from HDFC

> Bank via Bluedart Couriers at the registration address. However, if
the
> courier is undelivered after 3 attempts, it comes back to HDFC Bank.
> Then the demand drafts are sent to us and we resend the same to you.
> This procedure it takes 8-10 days.
>
> I regret for the inconvenience caused to you. On checking our records
I
> have noticed that we have not received your courier undelivered yet
from
> HDFC Bank, I have informed the concerned team to investigate into the
> matter.
>
> I request your patience and understanding in this regard. If there are

> any additional questions regarding this issue please do mail us.
>
>
> Regards,
>
> Swapna
> eBay Customer Support
> _______________________________
> eBay - India's online marketplace
>
> Protect your eBay account by changing your password regularly. For
more
> information, please visit the link below:
>
> http://pages.ebay.in/help/newtoebay/account_protection.html
>
> In order to better serve you, we'd like to occasionally request
> feedback
> on our service. If you would rather not participate, please click on
the
> link below and send us an email with the word "REMOVE" in the
> subject
> line.
>
> mailto:cssremove@ebay.com
>
>
>
> Original Message Follows:
> -------------------------
>
> Form Message %00023% 031102
> D_ID062120051414D_ID/W_ID35497987W_ID/S_ID203S_ID
> Subject: GS=C39032 PaisaPay cheque related issues [#IN A11 ?01 ]
>
> User Feedback: 1050
> User State: ?01
>
> Browser Info: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.5)
> Gecko/20050308 Firefox/0.9.6
>
> Ask about selling (for sellers only) > PaisaPay transactions >

> PaisaPay
> cheque related issues
>
> Item number(s):
> 4555861688 L11 $IN IN !00023! 031102 ?01 -01
>
>
> Message: Till date PaisaPay cheques(DD) sent on 14th June didn't
> reach
> to me.
> Regards
> skyshopindia
> Achintya Ghosh
> ----- Original Message -----
> From: PaisaPay (eBay)
> To: skyshoppeindia@yahoo.co.in
> Sent: Wednesday, June 15, 2005
> Subject: PaisaPay Payment sent on 14-Jun-2005
>
>
>
> PaisaPay Payment Cheque Notification
>
>
> Dear Achintya Ghosh,
>
>
> A demand draft is being sent for your current PaisaPay account balance

> of Rs. 418.81. The money is paid in the name given by you and your
bank
> account number and couriered to your user registration address. The
> draft will be dispatched within three to five working days. You can
> expect to receive the draft in five to six working days after the
> dispatch depending on the location you are based.
>
> You can view the detail of this payment on My eBay, PaisaPay Account.
If
> you do not receive the payment in the duration specified above or you
> have any questions about this payment, please contact PaisaPay
Customer
> Support.
>
>
>
> Sincerely,
>
> PaisaPay Customer Support, eBay.
>
>
>
> Please do not reply to this e-mail. Mail sent to this address cannot
be
> answered. For assistance, log in to your eBay account and choose the
> "Help" link in the footer of any page.
>
>
>
>
>
------------------------------------------------------------------------
> --------
>
> eBay treats your personal information with the utmost care, and our
> Privacy Policy is designed to protect you and your information. eBay
> will never ask their users for personal information, such as bank
> account numbers, credit card numbers, pin numbers, passwords, or
Social
> Security numbers in an email. For more information on how to protect
> your eBay password and your account, please visit User Account
> Protection.
>
> This eBay notice was sent to skyshoppeindia@yahoo.co.in based on your
> eBay account preferences and in accordance with our Privacy Policy. To

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> eBay and the eBay logo are trademarks of eBay Inc.


I'll post it again and again here (not to contact anywhere)

[huzzi@ebay.com]

Hi skyshopindia

We acknowledge you concern about payment. We apologise the inconvenience you faced during the period our fax was not working. The fax is working now & hope the issue would be resolved to your satisfaction soon.

Regards
Huzzi
eBay

[skyshopindia]

Thanks to everyone of Ebay team. Finally I have got it after 1 month.
Regards
Achintya Ghosh
Skyshopindia

[fashioneras_in1]

I sent three mail to you all regarding the chargeback you have given against paisapay id = 53808631 buyer's user id = funkiran.

As per your requirement for refund the chargeback amount i have sent you a fax on 11/07/05 and inform you by mail that kindly confirm the same but one has come up.

Now i have sent hard copy of the courier company Blue Dart's DRS (Delivery Run Sheet) on which buyer's signature is there with date and time of receiving the goods. This copy was sent on 13/07/05 courier details are as :-

Dated = 13/07/05
Courier = The Professional Courier
Docket No = 131060536

Appart from this when i try to contacted paisapay department by making the phone call there Mr. Sanjay Ramchandini spoken me in a non co-operative manner that i will not answer your any qurry regarding any thing and dont call u again if you want to contact us kindly mail us from the help section and from the help section no one reply so where i go now.

I am seller on baazee and now ebay from last 3years but this change of attitude and miscommunitation comes when baazee become ebay i dont know whey its due to management or any other reason . Its very surprising if we dont get any reply then what happen to buyr's on ebay......????

Best Regards,

Surender Singh
M/S Sunrise Systems Services
202, Chiranjiv Tower,43
Nehru Place
New Delhi-110019

Tel :91-11-26439458


Telefax : 91-11-26439458

e-mail :fashioneras@rediffmail.com

[skyshopindia]

Dear
Surender Singh
M/S Sunrise Systems Services
202, Chiranjiv Tower,43
Nehru Place
New Delhi-110019
e-mail :fashioneras@rediffmail.com

As per PaisaPay dept, their fax was out-of-order during the period specified by you. So you can try it again by refaxing.
Regarding telephone support it is not started yet, and as per ebay team declaration it will be started soon.
So don't blame Sanjay Ramchandrani, he is very co-operative staff from ebay(Baazee), this is my personal experience.
It will be better to try again with "Cntact Us link", along with the data you provided here.
Hope you will get refund.

Achintya Ghosh
skyshopindia

[sapana@ebay.com]

Dear fashioneras_in1 and skyshopindia,

It is great to see you guys interacting with each other. However, i will request you to refrain from posting your contact information on the boards.

Kindly check out the Board Usage Policy to know more about other policies.

Thanks and Regards,
Sapana
Community Development Team