Hi Sapana,
Thanks. It was a credit card payment, yes the payment is cleared later. Also i am bit vigilant about marked as paid and ready for shipping item without credit card clearence. Without Yellow band from PaisaPay i check carefully before i ship. Now it is resolved. The payment credited.
I posted here because let other sellers aware of this. In case if they ship and credit card rejected, seller looses.
Another nightmare i am facing is if customer buy "Buy it now" separately items and he checks out as payment method other than PaisaPay. When i go and send a combined invoice, other items he purchased on the same does not appear to be appended by check boxes. I have send them separate invoice for 3-4 items separately, and excuse buyers saying your final invoice will come after 4 th mail. Then finally i can send one invoice with full total. This is waste of time. Why the sending invoice system does not work like before. Before when we go and send invoice all the purchased items appear together to select. It does not work like that anymore.
For 4 items purchased i have to send invoice 5 times. The last invoice only contains all the items. It is basically waste of time and customers easily confused about multiple invoices.
I feel basic problem is you ask the customer how they are going to pay, then you allow them to purchase, because i can see the blue cart enabled and order details link enabled for each item.
Please talk to your team and kindly resolve and give us our old invoice system back.
Thanks and regards,
CoolBrasCo.