Item Number: 8754654176
Message: I had won the above item in e-bay auction ended 28.01.06 and paid thro' paisa pay ID no. 16280426821 on 30.01.06. However, the seller neither sent me the item, nor refunded the money. I had started a claim procedure, in time, on e-bay, but e-bay just posted the issue on "awaiting reply from seller" and thereafter UNILATERALLY CLOSED THE CASE, WITHOUT ANY REPLY OR ANY RESOLUTION. i had tried to contact seller SEVERAL TIMES, thro' messages sent thro' e-bay, BUT HE HAS NEVER RESPONDED (E-BAY MAY CHECK ALL MY MESSAGES FROM TIME TO TIME). EVEN, AS PER E-BAY PORTAL, THE SELLER IS NO MORE AN ACTIVE SELLER.
IN THIS CASE, I COULD GATHER THAT E-BAY SELLERS HAVE CHOICE OF EITHER SENDING THE PRODUCT, SOLD IN AUCTION OR JUST CHOOSE TO RETURN THE MONEY RECEIVED. THIS ASPECT IS BEING UTILISED BY THE SELLER IN SUCH A WAY THAT WHENEVER, THE FINAL AUCTIONED RATE IS LESS PROFITABLE, THEY ARE FREE TO RETURN THE MONEY. THE ABOVE CASE IS ONE SUCH CASE.
E-BAY WAS INFORMED OF SUCH POSSIBILITY, BUT THEY HAVE NOT TAKEN ANY ACTION, SO FAR.