Date: Tue, 21 Mar 2006 08:30:49 -0800
From: "eBay Member: blowout.dealz2"
To: bfdesouza@yahoo.com
Subject: Good news!!! You are the winning buyer for eBay item #5677058217 IMPORTED LATEST STAREX ELECTRIC Hair CLIPPER
Date: Sun, 26 Mar 2006 12:10:07 -0800
From: "eBay Member: blowout.dealz2"
To: bfdesouza@yahoo.com
Subject: Reminder for eBay item #5677058217 IMPORTED LATEST STAREX ELECTRIC Hair CLIPPER
Date: Wed, 12 Apr 2006 01:40:49 -0700
From: "eBay Member: blowout.dealz2"
To: bfdesouza@yahoo.com
Subject: Reminder for eBay item #5677058217 IMPORTED LATEST STAREX ELECTRIC Hair CLIPPER
Date: Tue, 2 May 2006 05:59:10 -0700
From: "eBay Member: blowout.dealz2"
To: bfdesouza@yahoo.com
Subject: Reminder for eBay item #5677058217 IMPORTED LATEST STAREX ELECTRIC Hair CLIPPER
Date: Fri, 12 May 2006 03:30:34 -0700
From: "eBay Member: blowout.dealz2"
To: bfdesouza@yahoo.com
Subject: Reminder for eBay item #5677058217 IMPORTED LATEST STAREX ELECTRIC Hair CLIPPER
Date: Tue, 16 May 2006 07:34:34 -0700
From: "eBay Member: blowout.dealz2"
To: bfdesouza@yahoo.com
Subject: Reminder for eBay item #5677058217 IMPORTED LATEST STAREX ELECTRIC Hair CLIPPER
Date: Wed, 7 Jun 2006 03:40:51 -0700
From: "eBay Member: blowout.dealz2"
To: bfdesouza@yahoo.com
Subject: Reminder for eBay item #5677058217 IMPORTED LATEST STAREX ELECTRIC Hair CLIPPER
Date: Tue, 13 Jun 2006 09:19:09 -0700
From: "eBay Member: blowout.dealz2"
To: bfdesouza@yahoo.com
Subject: Reminder for eBay item #5677058217 IMPORTED LATEST STAREX ELECTRIC Hair CLIPPER
They are a total of 8 reminders. You have sent similar reminders the last time when I had paid for the product and not received it. What is the assurance I have of receiving the products if I pay for them this time? Dare I take the risk? Having burnt my fingers once I am afraid to transact on your shopping site. Please note that I have not purchased anything on your site since this bitter experience. I am bitter about the time wasted without any redress. May be you should check all the mail generated.
Your first mail clearly says Note: Your bid is a legally binding contract. My question is if it is legally binding for the purchaser to pay for the product before receiving it then why is it not legally binding for the seller to deliver the product already paid for?
Also there is another information received from one of your mails “In some cases the delivery can take up to 14 to 30 days, depending on your location and the courier company” if this so then I have waited for a little over a month before corresponding with you as the dates in your mails clearly indicate. Date: Thu, 16 Dec 2004 21:21:37 +0530 (GMT+05:30) Your seller waseem saeed (BOHEMIO) would like to congratulate you on winning BOHEMIO CLASSIC CROCO BELT on baazee.
The payment and shipment details provided by the seller:
Date: Mon, 07 Feb 2005 07:29:30 +0530
From: "Community Watch" 'Case=937-308'Transaction related issues - I have paid but not received the item
This is to acknowledge that we have received your email. We really appreciate you bringing this to our attention.
One of your mail later says”On going through the item page we have noticed that your first complaint about the non-receipt of the item came to us after 60days from the closure of the item Hence we regret we will be unable to cover you under our Buyer Protection Program.” Ha! Check the above dates for yourself. On the 16th December you have asked me to make the payment to the seller. On the 7th February you claim to have received my mail about not receiving the product I paid for. So do these dates prove your claim of 60 days?
So you may check your own mail below and get amused with what you say. Further we would like to clarify that the Site is only a venue where Users may meet and interact with one another for their transactions. Baazee is not and cannot be a party to or control in any manner any transaction between two Users of the Site. If your site is only a venue where users meet then why do you ensure that buyers pay by sending them 4 reminder mails. And then why do you still expect buyers to trust your shopping site after getting duped? Unless you want them to continue getting duped?
We value your patronage and look forward to seeing you as a regular buyer on the site.
I do not want nor expect a reply.
BFD
Date: Wed, 15 Dec 2004 22:02:22 +0530 (GMT+05:30)
From: service@baazee.com To: bfdesouza@yahoo.com
Subject: Bid Accepted: Rs.100.00 on Item ID 28034784: BOHEMIO CLASSIC CROCO BELT
Dear B. F., [ Baazee ID : bfdsouza (+6:1:0-) ]
Thank you for bidding on BOHEMIO CLASSIC CROCO BELT. Your bid has been accepted
Item Title: BOHEMIO CLASSIC CROCO BELT
No image
Item ID: 28034784
Listing Type: Auction
End Date: 16 Dec 19:00
Bid Time: 15 Dec 22:02
Bid Amount/Quantity.: Rs 100.00(No Reserve)
Quantity: 1
Total Bid Amount: Rs 100.00
Click here for detailed item information.
Note: Your bid is a legally binding contract.
Date: Thu, 16 Dec 2004 20:22:20 +0530 (GMT+05:30)
From: service@baazee.com To: bfdesouza@yahoo.com
Subject: You've Won: BOHEMIO CLASSIC CROCO BELT on baazee!
Dear B. F., [ Baazee ID : bfdsouza (+6:1:0-) ]
Congratulations! We are pleased to inform you that you have won
BOHEMIO CLASSIC CROCO BELT. Your winning bid is Rs 100.00
Make payment: The seller, BOHEMIO (+10:0:0-), offers the payment methods given below. Click on the "Pay NOW!" button and select the preferred payment method to get the product.
PaisaPay - Credit Card (MasterCard/VISA)
PaisaPay - Online Bank Transfer
ICICI Bank - Infinity,
UTI Bank - iConnect,
Oriental Bank Of Commerce - ipay@obc,
Federal Bank - FedNet
HDFC Bank - Direct Pay
Centurion Bank - ePay Transfer Service
Bank Of Punjab - ePayment Service
Item Title: BOHEMIO CLASSIC CROCO BELT
No image
Item ID: 28034784
Listing Type: Auction
End Date: 16 Dec 19:00
Quantity Won: 1
Winning Bid Amount: Rs 100.00
Delivery Charges: Rs 150.00*
Total Amount: Rs 250.00*
* Amount does not include actual Delivery Charges as this may be differerent depending on your deliver address & pincode.
Payment Details:
Delivery Terms:
Seller's Details
Baazee ID: BOHEMIO (+10:0:0-)
Name: waseem saeed
Email Address: wbsleathers@hotmail.com
Address: C-187, KENDRIYA VIHAR, SECTOR-56
City/Country: Gurgaon/India
Postal / Zip code: 122017
STD Code: Gurgaon-01272
Day Telephone: 9891272333
Evening Telephone: 91-11-55431116
Mobile Number:
Preferred Contact Time: between 11 AM and 01 PM IST
Your Details
Baazee ID: bfdsouza (+6:1:0-)
Name: B. F. D'souza
Email Address: bfdesouza@yahoo.com
Address: Snehabandhan CHS, D-20, 1:1, Sector-3, Sanpada (E),, Navi Mumbai
City/Country: Mumbai/India
Postal / Zip code: 400705
STD Code: Mumbai-022
Day Telephone: 98205 25755
Evening Telephone: +91 22 2761 1567
Mobile Number: 98205 25755
Preferred Contact Time: between 07 PM and 09 PM IST
Date: Thu, 16 Dec 2004 21:21:37 +0530 (GMT+05:30)
From: paymentdetails@baazee.com To: bfdesouza@yahoo.com
Subject: Product ready for dispatch, B. F.
Dear B. F., [ Baazee ID : bfdsouza (+6:1:0-) ]
Your seller waseem saeed (BOHEMIO) would like to congratulate you on winning BOHEMIO CLASSIC CROCO BELT on baazee.
The payment and shipment details provided by the seller:
Seller Comments: SORRY WE ARE UNABLE TO OFFER COD. PAYMENT NEEDS TO BE MADE BY CHEQUE IN THE NAME OF W.B.S.LEATHERS AND SENT TO W.B.S.LEATHERS K-582/A, MAHIPALPUR EXTN-II NEW DELHI- 110037 PH # 011-55431116, 09891272333 OR PAISA PAY ONLINE ON THE BAAZEE SITE ITSELF PLEASE INFORM US ON EMAIL OR CALL 09891272333 TO GIVE CHEQUE NO. DATE ETC.FOR US TO EXPEDITE DELIVERY OF WALLET. DELIVERY CHARGES IN GURGAON RS. 100.00 REST OF INDIA RS.180.00 PLEASE ADD BID AMOUNT + SHIPPING CHARGES ACCORDINGLY. THANKS & REGARDS WASEEM SAEED
Payment Method: Contact the seller for Payment Details
Item Price : Rs 100.00
Shipment Charges:
Make the payment and complete the sale:
You can contact the seller BOHEMIO (+10:0:0-) by replying to this email or at the following details to decide the mode of payment and delivery:
Seller's Details:
Baazee ID: BOHEMIO (+10:0:0-)
Name: waseem saeed
Email Address: wbsleathers@hotmail.com
STD Code: Gurgaon-01272
Day Telephone: 9891272333
Evening Telephone: 91-11-55431116
Mobile Number:
Preferred Contact Time: between 11 AM and 01 PM IST
Delivery may take 7- 10 days after realisation of Payment.
Date: Fri, 17 Dec 2004 18:52:16 +0530 (GMT+05:30)
From: service@baazee.com To: bfdesouza@yahoo.com
Subject: Order #2497735 placed on baazee
Dear B. F., [ Baazee ID :bfdsouza (+6:1:0-) ]
Congratulations! You have placed an order on baazee.
Order Details:
Order ID 2497735
Order Time 17 Dec 18:52
Description Qty Amount
* BOHEMIO CLASSIC CROCO BELT
1 Rs 100.00
Delivery Charges +Rs 150.00
PaisaPay - Credit Card (MasterCard/VISA)
Total payment for the Order Rs 250.00*
* Please note that the seller may charge you additional charges depending on the payment method that you agree upon.
Payment and Delivery Details:
Payment Method PaisaPay - Credit Card (MasterCard/VISA)
Payment Remarks:
Seller's Details
Baazee ID: BOHEMIO (+11:1:0-)
Name: waseem saeed
Email Address: wbsleathers@hotmail.com
Address: K-582/A, MAHIPALPUR EXTN-II, NEW DELHI
City/Country: Delhi/India
Postal/Zip code: 110037
STD Code: Delhi-011
Day Telephone: 9891272333
Evening Telephone: 91-11-55431116
Preferred Contact Time: between 11 AM and 01 PM IST
Contact the seller and arrange for delivery: Kindly, contact the seller BOHEMIO(+11:1:0-) by replying to this email and arrange for the delivery. Note the additional remarks from the seller below for your payment method. For all queries related to your online payment, please contact PaisaPay at support@paisapay.com. Items usually ship in 7-10 days after the receipt of required verification documents (if any). In some cases the delivery can take up to 14 to 30 days, depending on your location and the courier company. Please check with the seller on the status of your shipment after purchase
Date: Mon, 07 Feb 2005 07:29:30 +0530
From: "Community Watch" 'Case=937-308'Transaction related issues - I have paid but not received the item
To: "bfdesouza@yahoo.com" bfdesouza@yahoo.com
This is to acknowledge that we have received your email. We really appreciate you bringing this to our attention.
We would be taking the required action and update you in the next 48 hours.
Please do not reply to this acknowledgment mail.
Warm Regards,
Baazee Community Watch
Date: Mon, 07 Feb 2005 09:52:00 +0530
From: "Community Watch"
To: "bfdesouza@yahoo.com"
Dear B.F.D'souza,
We regret the unpleasant experience faced by you.
We understand that the transaction you had is not completed to your satisfaction. Hence we request you to click on the below mentioned link.
http://www.baazee.com/jsp/MyTradeWon.jsp & select the heading "Report a Problem(negative rating)" to provide us with all the requisite details.
Alternatively you could also follow a few steps mentioned below, to submit us the details of the payment made by you.
1. Sign into "My Baazee" page and select "Buyer" view http://www.baazee.com/customjsp/myBaazee/myBaazee_main.jsp
2. Click on "All orders I have placed" link.
3. Here under the heading "Report a Problem(negative rating)" we request you to enter the details of the payment made by you.
The details provided by you would help us in resolving your problem at the earliest.
For our important announcements, please check:
http://www.baazee.com/static/BaazeeUpdate.html
Warm Regards,
Krutee Desai
Baazee Community Protection
-----Original Message-----
From: bfdesouza@yahoo.com (bfdesouza@yahoo.com)
Date: Monday, February 07, 2005 07:21 AM
To: communitywatch@baazee.com (communitywatch@baazee.com)
Subject: Transaction related issues - I have paid but not received the item
Fraud Report about Item Id http://www.baazee.com/jsp/BidForm.jsp?Trade_TradeId=28273819
subject: Transaction related issues - I have paid but not received the item
User's Message____________________
user ID of the seller : 20433642
I had made the payment through credit card on the 17th December. Subsequently I had sent a mail about a month back confirming the size of 50 inches for the belt. I am surprised that after making the payment so promptly I have sent 2 e-mails as reminders one on Sat, 29 Jan 2005 09:55 & the other on Thursday, February 03, 2005 5:22 PM and am yet to receive my purchased product. Also note there are 4 e-mails from Baazee prior to the transaction but not a single mail post transaction;
Order #2497735 placed on baazee Fri, 17 Dec 2004 18:52
Product ready for dispatch, B. F. Thu, 16 Dec 2004 21:21
You've Won: BOHEMIO CLASSIC CROCO BELT on baazee! Thu, 16 Dec 2004 20:22
Bid Accepted: Rs.100.00 on Item ID 28034784: BOHEMIO CLASSIC CROCO BELT Wed, 15 Dec 2004 22:02
I also remember that the seller had called me just 2 days after I bid on the product. In other words he was very eager to collect the payment fast.
Date: Wed, 16 Feb 2005 19:11:10 +0530
From: "Dispute Resolution"
To: bfdesouza@yahoo.com
Dear Mr. D'souza,
This is with reference to the following transaction :
Item: BOHEMIO CLASSIC CROCO BELT
Order ID : 2497735
Seller ID : BOHEMIO
We regret this unpleasant experience faced by you.
On going through the item page we have noticed that your first complaint about the non-receipt of the item came to us after 60days from the closure of the item. Hence we regret we will be unable to cover you under our Buyer Protection Program.Click the link for more details: http://www.baazee.com/static/help/BuyerProtection.html
Hence we request you to kindly get in touch with the seller and resolve the matter amicably.
Further we would like to clarify that the Site is only a venue where Users may meet and interact with one another for their transactions. Baazee is not and cannot be a party to or control in any manner any transaction between two Users of the Site
http://www.baazee.com/static/help/TermsandConditions.html#policy6 We value your patronage and look forward to seeing you as a regular buyer on the site.
For our important announcements, please check:
http://www.baazee.com/static/BaazeeUpdate.html
Warm Regards
Jyoti Anchalkar
Baazee Community Protection
Date: Sat, 19 Mar 2005 16:37:46 +0530
From: "Dispute Resolution" Add to Address Book
Subject: RE:'Case=966-646'Kind Attention Seller ID : BOHEMIO
To: bfdesouza@yahoo.com
Dear Mr. D'souza,
This is with reference to the following transaction :
Item: BOHEMIO CLASSIC CROCO BELT
Order ID : 2497735
Seller ID : BOHEMIO
We regret the unpleasant experience that you had with this transaction.
There are times when despite our best efforts to ensure optimum buyer satisfaction, a few of our buyers are left with an unpleasant buying experience. However we take this opportunity to thank you for your patient wait in this instance.
We value your relationship with us and once again urge you to treat this unpleasant incident as an exceptional occurrence.
We look forward to seeing you as a regular buyer on the site.
Warm Regards
Jyoti Anchalkar
Baazee Community Protection
-----Original Message-----
From: Bonnie Dsouza (bfdesouza@yahoo.com)
Date: Friday, March 18, 2005 11:26 AM
To: Dispute Resolution (disputes@baazee.com)
Subject: Re: Kind Attention Seller ID : BOHEMIO
Dear Ms. Jyoti Anchalkar,
I remember that I have made a complaint or two although you claim otherwise. Also there is some instruction probably in your buyer protection instructions that the buyer has to send 2 e-mails to the seller before making a complaint to Baazee. This dissuaded me from making a complaint once.
I have received four letters from Baazee;
Bid Accepted: Rs.100.00 on Item ID 28034784: BOHEMIO CLASSIC CROCO BELT Date: Wed, 15 Dec 2004 22:02:22 +0530 (GMT+05:30)
You've Won: BOHEMIO CLASSIC CROCO BELT on baazee! Date: Thu, 16 Dec 2004 20:22:20 +0530 (GMT+05:30)
Product ready for dispatch, B. F. Date: Thu, 16 Dec 2004 21:21:37 +0530 (GMT+05:30)
Order #2497735 placed on baazee Date: Fri, 17 Dec 2004 18:52:16 +0530 (GMT+05:30)
It seems to me that the correspondence indicates that Baazee is concerned that the seller should get his payment and almost ensures this through repeated reminders to the buyer.
I had some serious problem with my computer during the same period and it took some time to resolve eventually requiring formatting my computer hard disc. Hence it was difficult to correspond since I do not go online from anywhere other than at my residence.
I also had a serious health crisis, which is ongoing now. An Angiography at Lilavati Hospital at Mumbai revealed multiple coronary artery blockages and was advised immediate angioplasty / bypass surgery by leading cardiologists. Since this happened during the same period I was too distracted to think of Rs. 250/-.
Eventually I have come to the conclusion that it is a risky proposition to buy anything on Baazee and I am lucky to have got away by loosing only Rs. 250/-. I will ensure that I suitably warn all my friends and acquaintances of the risks involved in buying online. And I request you to delete my name from all Baazee records including the privilege club membership. Please do this immediately and do not send any “we are so sorry but we cannot do anything” kind of correspondence.