Hi,
I have a suggestion on improving the search option. If you include some optional sub-category in search options then it can be beneficial for many. For example, if I am interested in an Emerald of more than 6 carats, now I have to scan thru all the Emerald listings to locate the best one for me. If there can be one option to put the weight range then one can find the preferred ones more easily. This can be very helpful for searching Diamonds as there are always hundreds of listings for 1 cent & inferior quality Diamonds and the preferred ones stay hidden among those. Similarly for Digicam one can search only for cameras of his / her preferred pixel resolution range or higher. I think this will definitely increase bidding as many bidders will be able to view more specifically. Now, many can't find the most suitable ones among the hundreds of other items of similar category and loose interest.
Secondly, I think it will be better if you change the appearance of the site (say) Bi-yearly. Atleast some change in the color scheme and fonts to ward off boredom of frequent visitors and would definitely increase business.
Next, if you randomly highlight one seller from each category everyday then many surfers will have a look at the items by the seller and this may increase the bidding- good for eBay and good for the lucky sellers.
Lastly, even after all the opposition from your side, I (like many others) still think that there can be optional verification for all members (like PayPal). One should be able to put a preference of whether to deal with an unverified member or not. This will definitely help in reducing frauds and also for filing criminal cases against the errant verified members. Now we can block all bidders having โ1 rating or below. That does not mean all with โ1 ratings are fraud or guilty or low in ethics. So why not give us the preference to choose between verified & unverified members for our deals. I strongly feel that this will reduce fraud which have considerably increased now-a-days, as evident from the community boards. After all a fraud means not only loss to the buyer but also loss of revenue for eBay by means of refund & less participation by a defrauded member!!
. Best Regards ๐
Swarup Dutta
Kolkata
I have a suggestion on improving the search option. If you include some optional sub-category in search options then it can be beneficial for many. For example, if I am interested in an Emerald of more than 6 carats, now I have to scan thru all the Emerald listings to locate the best one for me. If there can be one option to put the weight range then one can find the preferred ones more easily. This can be very helpful for searching Diamonds as there are always hundreds of listings for 1 cent & inferior quality Diamonds and the preferred ones stay hidden among those. Similarly for Digicam one can search only for cameras of his / her preferred pixel resolution range or higher. I think this will definitely increase bidding as many bidders will be able to view more specifically. Now, many can't find the most suitable ones among the hundreds of other items of similar category and loose interest.
Secondly, I think it will be better if you change the appearance of the site (say) Bi-yearly. Atleast some change in the color scheme and fonts to ward off boredom of frequent visitors and would definitely increase business.
Next, if you randomly highlight one seller from each category everyday then many surfers will have a look at the items by the seller and this may increase the bidding- good for eBay and good for the lucky sellers.
Lastly, even after all the opposition from your side, I (like many others) still think that there can be optional verification for all members (like PayPal). One should be able to put a preference of whether to deal with an unverified member or not. This will definitely help in reducing frauds and also for filing criminal cases against the errant verified members. Now we can block all bidders having โ1 rating or below. That does not mean all with โ1 ratings are fraud or guilty or low in ethics. So why not give us the preference to choose between verified & unverified members for our deals. I strongly feel that this will reduce fraud which have considerably increased now-a-days, as evident from the community boards. After all a fraud means not only loss to the buyer but also loss of revenue for eBay by means of refund & less participation by a defrauded member!!
. Best Regards ๐
Swarup Dutta
Kolkata
Dear Mr. Rathin Lahiri,
Thanks for taking out time for an interaction with the Community.
Its a well known fact that ebay banks upon its feedback system.
I would like to ask as to what charm does a buyer has, as far as feedback score is concerned ?
Why should a Buyer increase his feeback score ?
Is the buyer given any incentive for his higher feedback score?
What difference does it makes to a Buyer, if his percentage rating is 100% or 80% or maybe 70% ?
He is here on ebay to Buy Items and can easily BID or BUY at any percentage rating.
( Only that most Sellers block Buyers with a score of -1 )
Where as it would be difficult for a Seller to sell at lower feedback percentage.
My suggestion is that every Buyer should be given some incentives for reaching high scores, I mean at each level of say 10, 50, 100, 500, 1000 ..etc.
He must be given some incentives or some privileges.
These priviliges may be ....a licence to particitation is special Auctions. For example Genuine Auctions @ Rs.1 with ZERO Shipping. I can bet that many Sellers would love to offer their products @ Rs.1 to a particular class of Buyers.
These incentives would create continuous & long term attraction for Buyers.
Also, it would result in better sales and better relations between Buyers & sellers.
I have just given an idea which can be refined at your end.
IndConcepts
Thanks for taking out time for an interaction with the Community.
Its a well known fact that ebay banks upon its feedback system.
I would like to ask as to what charm does a buyer has, as far as feedback score is concerned ?
Why should a Buyer increase his feeback score ?
Is the buyer given any incentive for his higher feedback score?
What difference does it makes to a Buyer, if his percentage rating is 100% or 80% or maybe 70% ?
He is here on ebay to Buy Items and can easily BID or BUY at any percentage rating.
( Only that most Sellers block Buyers with a score of -1 )
Where as it would be difficult for a Seller to sell at lower feedback percentage.
My suggestion is that every Buyer should be given some incentives for reaching high scores, I mean at each level of say 10, 50, 100, 500, 1000 ..etc.
He must be given some incentives or some privileges.
These priviliges may be ....a licence to particitation is special Auctions. For example Genuine Auctions @ Rs.1 with ZERO Shipping. I can bet that many Sellers would love to offer their products @ Rs.1 to a particular class of Buyers.
These incentives would create continuous & long term attraction for Buyers.
Also, it would result in better sales and better relations between Buyers & sellers.
I have just given an idea which can be refined at your end.
IndConcepts
Ebay
fraud story can be seen here : http://forums.ebay.in/thread.jspa?threadID=100001811&start=0
I have still
not received my prize for Suggest a name for monthly Ebay magazine ( declared
winner on 19th of December 2005). This has happened to me for the second time --
Prize not received. Before also I was a winner in Keep the Catch contest( Last
year contest ) - in watches section my name was there but still not
received prize for that too. I have made topics many times regarding this
matter, got replies that I will receive my prize, this that but I know what the
truth is. I m not asking for the prize now but I m throwing light on Ebay India
system. They just declare the winners - Never care that the winners have
received their prize or not .
http://search.ebay.in/_W0QQsassZtouchQ5fandQ5fshine
I
apologize. I have received prize for Suggest a name for monthly Ebay magazine on
30th Jan.2006. I also had a telephonic conversation with Sapana regarding this.
I m really sorry for what I have written before.
http://search.ebay.in/_W0QQsassZtouchQ5fandQ5fshine
