Open House Chat with Ambareesh Murty - Head - Categories & Seller Marketing

[sapana@ebay.com]

Dear Users,

We are pleased to announce the next session of our Open House Program, where users get an opportunity to chat with the eBay India Team.

Join Ambareesh Murty, Head of Categories and Seller Marketing, for an online discussion on buying and selling on eBay India.

Ambareesh will be available on this thread on Wednesday, the 26th of April, 2006, from 4:00 PM to 5:00 PM IST, for an interactive discussion with our community members.

You can submit your questions before or during the event by making a post on this thread. For help on using the discussion boards, please click here - http://forums.ebay.in/thread.jspa?threadID=300000542.

See you on the 26th at 4:00 PM!

Thanks and Regards,
Sapana,
Community Development Team

[indconcepts]

Dear Ambareesh Murty,

Thanks for the Open House Chat.

These Open House Chats help us to know the activities being carried out behind the curtain and what all to expect in future.

Head of Categories and Seller Marketing

You are responsible for all decisions regarding Categories but I haven't followed what all comes under Seller Marketing.

Q1. Is it the marketing of ebay shops & listing upgrades to Sellers ?

Q2. We have 20 Main Categories. Which is the next Main Category being planned ? Is it Collectibles ?

Thanks in advance.

Umang Midha .





http://stores.ebay.in/IndConcepts


.

[touch_and_shine]

Hi Ambareesh!!! I m
not at all happy with --- " Gallery feature being charged:-(" .

http://search.ebay.in/_W0QQsassZtouchQ5fandQ5fshine

[snrama]

Dear Ambareesh Murty,

As you are head of the Categories,

1. I requested to create a new sub category Supplies & Accessories under Coins & Notes section.

This category is there under stamps, but not under Coins & Notes.

I sell coins collectors albums and couldn't find the appropriate category to list them though its a very moving product.

2. I don't see the Homepage Feature with Gallery on the main page though it was to be updated by now. ---------------
With Regards,
Navaneeth (snrama) 😉

[emailswarup]

It will be nice if you can create a sub-category of "weight range" for searching Loose gemstones / Jewellery. In India most of the people search gems for a particular weight range, hence it will be very useful.

Thanks for introducing so many categories in the Loose Gemstones section. However, in this list there is a new category as "Paridot". This is actually a common spelling error of "Peridot", which you already have in your categories. Similarly the actual spelling of "Labrodorite" is "Labradorite". Such errors are minute but will increase the perfection if corrected.

One major type of gem "missing" in this detailed list is Hessonite. Its true that Gomedh is included, but in India a wide range of gems such as Red Garnet, Brown Tourmaline, Hessonite etc. are all termed as Gomedh in different regions. So, either you can put Hessonite beside Gomedh (just like Coral), thus making it more specific or put Hessonite as a new category. .
Best Regards 😄
Swarup
Kolkata

[bunty_1979]

hi this is vishal
well ebay again started charging gallery featured:-( well i m not happy with it if this message is being read ny ebay members please forward it to your officials that if we do not display our products we will not be able to sell it and if we dont sell u wont make any business and even u will loose business and customers.
kindly remove gallery feature getting charged if u want to make more money increase the ebay fees we are ready to pay that but cant afford to pay the gallery charges as if item is unsold then we have to pay from our pocket.
THIS IS VERY IMPORTANT FOR ALL SELLERS SO ON EACH AND EVERY SELLERS BEHALF I AM REQUESTING EBAY TEAM TO ELIMINATE THE GALLERY FEATURE CHARGES" WE WOULD BE VERY GREATFUL FOR THAT.
THANKING YOU
REGARDS
VISHAL
P.S.
DO REPLY ME IN MY MAIL TO KNOW WHAT IS THE RESPONSE YOU GIVE TO OUR REQUESTS AND QUERIES.

[klustripha]

Respected sir,
My name is spurthi.I did like to clear out few doubts before i start selling because i do not like to go wrong in any type of transactions.My few questions regarding this are :
1)If i just choose any commodity from e-bay to sell it to my customers,how will i come to know if the product is sold safetly?
2)If there is any damage incurred in the product will i be responsible for it?
3)What is the fee per transactions in e-bay & what can be the maximum profit kept by a seller?

Thanking you............................ spurthi

[themusicmart]

Hello Ambareesh,



We need some more subcategories in the Musical Instruments Section such as Wind Instruments, Folk Instruments and Books/CDs.



Thanks

Madhu Roy

Music Mart

[mysalesoffer]

Dear Sir
EBay start charging of gallery fee is becomes head ache for buyer and seller too
Because who is selling item at low margin can not afford gallery because they have to pay gallery charge of unsold also
So seller of that kind start not choose gallery option
Now what happen buyer can not see item in gallery they have to open it all and see what kind of item is looking and wasting his limited time in just open page and can not buy because he/she waste his all time in just opening page and can not find item his/her use
Instead of charge gallery if EBay increase charge of FVF or start charging FVF in shipping cost also
In that way both buyer and seller can be happy and EBay increase his business and FVF too

[ankushinfotech]

Dear Ambareesh,



I would like to point out few important points which are not good for sellers and suggestions for Ebay.in:



1) The Gallery should always be FREE as it was on baazee.com

ebay has changed lots of things in fees, on baazee the fees was always seller friendly.

All baazee seller would agree on my point.



Further I have been observing that ebay is charging what people uses most bcause of FREE. Now everything is being charged except INSERTION FEE.

And I assume that after few months the INSERTION FEES would also be charged by ebay.




2) Miscategorization is a greater problem on ebay.in now because there's not enough category for people with odd things to sell such as Solar Item, Solar Panel, Screen Scratch Cleaner, 3D Games, 3D Glasses, Virtual Reality items for Video & PC, Solar Light, etc.

The Seller is suffering now most bcause of daily suspension. The ebay staffs also not refering the proper category where it should be posted.



I myself has asked for suggestion and I was given and after two weeks the same item from the same category was deleted bcause ebay thinks it is in incorrect category.



Please instead of Suspending for 1Day, 3Days, infinite. Try to suggest sellers with the correct category or give them a new custom category to post their items.😉



3) Further the Home page featured listings fees should be lowered to Indian Standard (say around 75 for two category). Bcause in INDIA sellers item are all low cost with low profit so it isn't affordable for sellers to opt for HOMEPAGE Featured listings at Rs 150.



You may have seen the drastic reduction of HOMEPAGE FEATURED listing nowadays. It is reducing day by day.
I have seen on baazee it was always over 300 featured listing. But on ebay.in is always below 70.

See the change.




I Hope the my posting is not get avoided bcause I mentioned the most problems faced by SELLERS.



I Can assume that my posting wouldn't be replied - I can be 100% assure. Because previously I have pointed out many facts and always it was avoided to be answered.



Regards



Deepak

ankushinfotech