@ sapana@ebay.com
Regarding penalty for refunds
Lot of questions have been left unanswered. May be it was done intentionally to circumvent the loopholes in this new policy. But let it be , it will be one more unilateral decision taken by ebay to prove how big it is and how small sellers mean to it.
With my little knowledge of ebay policies, I am unaware of anything like buyer initiated refundsother than INR. Kindly clarify , How do i do that as a buyer?
Regarding penalty for refunds
Lot of questions have been left unanswered. May be it was done intentionally to circumvent the loopholes in this new policy. But let it be , it will be one more unilateral decision taken by ebay to prove how big it is and how small sellers mean to it.
With my little knowledge of ebay policies, I am unaware of anything like buyer initiated refundsother than INR. Kindly clarify , How do i do that as a buyer?
For COD Discussions here-
Who says COD transfers take time. We are having our own private account with ARAMEX for COD's unrelated to eBay business. WE are getting money transfers fortnight without any delay.
Who says COD transfers take time. We are having our own private account with ARAMEX for COD's unrelated to eBay business. WE are getting money transfers fortnight without any delay.
Hello Sapana,
Excuse me for saying this but the rule of "making good to the buyer" is absolutely foolish and nonsensical. It surprises me even to think that ebay could dare go public with this rule without even thinking once of the embarrassment it will face when the rationality of this rule is questioned.
Kindly explain how is it good business sense to punish sellers who have been selling on ebay for more than 3-5 yrs as aganist some single item first and probably last time buyer who makes one purchase of 49/- and gets a do good coupon of 250/- ?????
Kindly give us the complete details of this new rule to study well in time before you actually implement it.
**************************
Excuse me for saying this but the rule of "making good to the buyer" is absolutely foolish and nonsensical. It surprises me even to think that ebay could dare go public with this rule without even thinking once of the embarrassment it will face when the rationality of this rule is questioned.
Kindly explain how is it good business sense to punish sellers who have been selling on ebay for more than 3-5 yrs as aganist some single item first and probably last time buyer who makes one purchase of 49/- and gets a do good coupon of 250/- ?????
Kindly give us the complete details of this new rule to study well in time before you actually implement it.
**************************
Hello,
It's quite surprising that the Pinks have left the workshop mid-way without concluding it. This has never happened earlier ?
Penalty clause is quite a serious one and ebay must re-think on the same otherwise it is bound to back fire in some way.
Most affected would be the medium volume Sellers who might have just 50 transactions in a month and would reach their limit of 2% with just one refund.
On the other side ..... there are Sellers who just load thousands of Items for which they don't have stocks and neither do they have regular updates from their Suppliers.
Without the penalty clause in place they have an easy way out to simply make the refund in case they are unable to procure the Item.
Rs.250 or 4%, which ever is higher ..... is surely going to reduce the number of Items available on site as no one would like to suffer such losses.
Sellers would list only those Items which they have in stock or are 100% sure about the availability.
I feel Rs.250 to Rs.1000 should be the maximum penalty with following slabs :-
upto Rs.5,000 refund = Rs.250 penalty.
Rs.5,001 to Rs.10,000 = Rs.500 penalty.
Rs.10,001 to Rs.20,000 = Rs.750 penalty.
Rs.20,001 and above = Rs.1000 penalty.
ebay may think of offering no penalty for, say 2 refunds in a month for every Seller irrespective of number of transactions. .
best regards
Umang Midha
It's quite surprising that the Pinks have left the workshop mid-way without concluding it. This has never happened earlier ?
Penalty clause is quite a serious one and ebay must re-think on the same otherwise it is bound to back fire in some way.
Most affected would be the medium volume Sellers who might have just 50 transactions in a month and would reach their limit of 2% with just one refund.
On the other side ..... there are Sellers who just load thousands of Items for which they don't have stocks and neither do they have regular updates from their Suppliers.
Without the penalty clause in place they have an easy way out to simply make the refund in case they are unable to procure the Item.
Rs.250 or 4%, which ever is higher ..... is surely going to reduce the number of Items available on site as no one would like to suffer such losses.
Sellers would list only those Items which they have in stock or are 100% sure about the availability.
I feel Rs.250 to Rs.1000 should be the maximum penalty with following slabs :-
upto Rs.5,000 refund = Rs.250 penalty.
Rs.5,001 to Rs.10,000 = Rs.500 penalty.
Rs.10,001 to Rs.20,000 = Rs.750 penalty.
Rs.20,001 and above = Rs.1000 penalty.
ebay may think of offering no penalty for, say 2 refunds in a month for every Seller irrespective of number of transactions. .
best regards
Umang Midha
