Not received the ITEM 220423706336</b> even after paying the amount

[bmbnanda]

Sir
As I am not having Credit card I have requested the seller through ebay to suggest for alternative mode of payments.
On 10th July 2009 I have received the following mail

Seller has responded to your question about this item
Sorry for replying late due to I am out of station. You could not pay through credit card is because of the problem occurred in PaisaPay system.
You can either transfer the money through I-Banking to the following account:

AXIS BANK:
CHANG BO SHANG
131010100384612 DLF Gurgaon Branch

Transcend 32GB SSD (SATA) Drive 2.5''(Speed up hp mini)

Item #: 220423706336
Sale price: Rs. 4,550.00
Sale date: 03-Jun-2009 00:37:03 IST

Accordingly I have paid the amount but till now I have not received the ITEM Please help me to get the ITEM

Basavaraj Badiger
Lecturer
DIET DHARWAD
KARNATAKA -580008
9448837112
bmb@dharwad.com

[basco4u]

Dear Basavaraj,

Click the "Contact Us" Link on top left Hand corner.

Choose Category " Buying & Finding" & Click Continue.

Select Step 1 SubTopic "Fraud/Payment Concerns".

Select Step 2 Sub Topic " You paid for an item, but never received it".

Then click "Email Us".

Item Number you are reporting "2......."

Date of Payment.

Payment method.

Explain how you made the payment in "Enter Related Info" Box.

& Tick " Send a copy to my email address."

As eBay has Buyer Protection, your money will be refunded or item will be sent by the Seller.

If you need any more assistance, please contact me on 022-26851120 between 9am-4.30pm Weekdays.

Warm regards,
Ashok Bhimra

http://stores.ebay.in/basco4u

[indraneel@ebay.com]

Dear bmbnanda,

Welcome and thank you for purchasing on our platform. We appreciate your effort in taking out time to post your experiences on our community boards.

We understand from your post that you have certain concerns on the purchase that you have done. I'd like to reiterate the fact that shopping on eBay.in is 'safe' and 'secure' with various Buyer Protection processes and systems in place.

I'd like to guide you with the below steps that you can take to progress further on this.

1. Contact the seller through email, 'Ask seller a question' link on the item page that you purchased, conatct number (which can be requested from eBay). I see that the seller has 6 positive feedbacks for transactions done recently and from different buyers purchasing similar products.
2. If you fail to receive any further communication from the seller, you may file an 'Item not received' dispute here.
3. Lastly, as guided by Ashok (basco4u) in the below post , you may contact our Customer Support team who are always ready to serve you.

I hope I provided you enough confidence that your purchase/money is PROTECTED on eBay.


Keep Posting!!


Regards,
Indraneel

[xhelicoms]

sdsd22w@gmail.com

[harihyma77]

dear sir
I am Harikrishna from AP
where I can report if the seller did nt give shipping details of my item with in time lines after my payment.
Thank you