No refund yet when the money got debited but transaction was not successfu.

ps5862
Community Member
I need a customer care number in India.

while buying an item online as a guest, I got an error saying transaction was unsuccessful, but the money got debited from my account. I have been following up since last 4 days, but no reply yet. Pls get back to me asap.
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No refund yet when the money got debited but transaction was not successfu.

naveent7002012
Community Member
I ORDER 2 ALUMA WALLET ON 8-01-13. I PAID THE AMOUNT BY USING DEBIT CARD(andra bank) AND NET BANKING(IOB). I PURCHASED ONE ALUME WALLET IN DEBIT CARD AND ANOTHER ONE IN NET BANKING. THE AMOUT OF 135 RS IS DEBITED IN NET BANKING.(Ref.no.BILD-EBAY-O130108-NET@824264) BUT IN MY EBAY PURCHASE HISTORY SHOWS ONLY ONE ALUMA WALLET. PLEASE SOLVE THIS PROBLEM.
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No refund yet when the money got debited but transaction was not successfu.

naveent7002012
Community Member
On jan 8th 2013. i purchased aluma wallet. i paid a payment first on net banking(IOB). The transaction is not successful. So I using debit card for payment (andhra Bank ATM). But the amount of 135rs is debited in both net banking and debit card. MY ebay purchase history shows only one aluma wallet. I got a purchase confirmation mail from ebay only for debit card payment.So Please refund the amount of 135 while debited in net banking....Solve this problem <<thanking you>>

(BILD-EBAY-O130108-NET@824264)reference no. for the amount of 135 is debited from net banking to ebay
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No refund yet when the money got debited but transaction was not successfu.

Dear naveent7002012,

Thank you for sharing details of missing transaction. Our members do face such problems in case of technical issues at payment gateway. Rest assured, missing transaction auto refunded within 72 hours.
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No refund yet when the money got debited but transaction was not successfu.

Dear ps5862

Thank you for sharing details of missing transaction. Our members do face such problems in case of technical issues at payment gateway. Rest assured, missing transaction auto refunded within 72 hours.

Please visit the following link once you logged in your ebay account, generate a pin and call us:
http://ocs.ebay.in/ws/eBayISAPI.dll?CustomerSupport&entrysrc=GlobalHeader
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No refund yet when the money got debited but transaction was not successfu.

Please refund my money as soon as possible, its already 9 days of failed transaction.

 

Transaction particulars      BILLDESK/MPNB3129354504/0021047685/Ebay

Tansaction date :                 Oct 8th 2013.

 

Thank you.

 

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