My Listings were removed stating Miscategorization!

[snrama]

Hi All,

My listings were removed as its under Miscategorization.

I have listed Treo Palm 650 at
Computers & Peripherals > Handhelds & PDAs > Palm, PalmOne > Treo which the device is as PDA handheld.

There are two categries:

92561 --> Mobiles & Accessories > Handsets > PalmOne > Treo 650

and

119493 --> Computers & Peripherals > Handhelds & PDAs > Palm, PalmOne > Treo


This is irritating and howcome eBay's Trust & Safety tell me it as Miscategorization when I have listed in correct category.

I think eBay has done this since I haven't listed in mobile category. I think they expect listing fee too!

Being honest and prompt makes eBay to give me this award.

Trust & Safety doesn't have a proper work. Many sellers listing multiple listings at different categories, first look at them!

I am really upset regarding this issue. I need a reply from T & S Team.


---------------------------------------
Dear snrama,

We appreciate that you chose eBay to list the following listing(s):

280056015007 - PalmOne Treo 650 Smartphone PDA Brand New Box Peice
280056412013 - PalmOne Treo 650 Smartphone PDA Brand New Box Peice
280055266232 - PalmOne Treo 650 Smartphone PDA Brand New Box Peice
280056975819 - PalmOne Treo 650 Smartphone PDA Brand New Box Peice


However, your listing was in violation of eBay's Miscategorization policy and has been removed from eBay. All fees related to this listing have been credited to your account. We also notified members who placed bids on the item that the listing has
been canceled.

We would like to take this opportunity to let you know what part of your listing is not permitted.

Your listing(s) contains the following information:

Listed in category: Computers & Peripherals > Handhelds & PDAs > Palm, PalmOne > Treo





eBay policy requires that items must be listed in the appropriate category.

IMPORTANT NOTICE: If you relist this, or any other item that violates eBay policy, your eBay privileges could be suspended. We value you as a member of our community and wish to continue this relationship, so we must ask you to refrain from further violations of the User Agreement and eBay policy.

Please review eBay's Listing Policies and User Agreement at the following locations:

http://pages.ebay.in/help/sell/policies.html
http://pages.ebay.in/help/policies/user-agreement.html

For more information on why eBay removes listings, or to write to us with questions, please review the following Web page:

http://pages.ebay.in/help/confidence/listing-ended.html

We thank you in advance for your cooperation.

Regards,

eBay Trust & Safety ---------------
With Regards,
Navaneeth (snrama) 😉

[snrama]

I will never list a product till I get a reply from T & S team regading this issue. This is direct insult to a seller though I am correct. ---------------
With Regards,
Navaneeth (snrama) 😉

[brand.deal]

Even
i aggree with SNRAMA,

Even
my listings have been removed for the same reason.

Listed
in category: Computers & Peripherals > Handhelds & PDAs > Palm,
PalmOne > Treo

treo
is a PDA and comes under Handhelds & PDAs.

EBAY
TEAM PLEASE BE ADVISED THAT I AM LISTING TREO PRODUCTS IN HANDHELDS & PDAS
SINCE THE LAST ONE YEAR AND THERE WAS NO SUCH MISCATEGORIZATION NOR ANY
VIOLATION FOR A LONG PERIOD.

All
of a sudden how come you say that we are violating the policies?

If it is incorrect then why is
there any such category?

Also let me know what listings
do you expect in the category Computers & Peripherals > Handhelds &
PDAs > Palm, PalmOne > Treo if treo 650 and treo 600 are not allowed

I repeat I am listing treo 650 and 600
in the same category since last 1 year and have not made any changes.
style='color:red'>Where were the policies since last 1 year. Now after the
listings fees the new policies have come up all of a sudden.

Some other listings given below were
also removed, let me know what is wrong in the category.
style='mso-spacerun:yes'> 

ScratchGard
Screen Protector for Palm Zire 22S

ScratchGard
Screen Protector for Palm Treo 600-650

Listed
in category: Computers & Peripherals > Handhelds & PDAs >
Accessories for PDAs > Screen Protectors

Hope
this is not done again as it is not against any policy.

Why don’t you make a policy
for yourself and for your internal staff that you need to
style='mso-spacerun:yes'> contact the seller for his clarification before
removing any of his listings or suspending him. (at least for reputed sellers)

I have never written anything
against eBay but today I am feeling very irritated.

Regards

Shuaib

[sapana@ebay.com]

Hi snrama and brand.deal,

Firstly my sincere apologies for the inconvenience casued to you.

I have passed on this feedback to the Trust and Safety team and they will ensure that your feedback is taken on board for future reviews.

Thanks and Regards,
Sapana

[brand.deal]

Even i aggree with SNRAMA,

Even my listings have been removed for the same reason.

Listed in category: Computers & Peripherals > Handhelds & PDAs > Palm, PalmOne > Treo
treo is a PDA and comes under Handhelds & PDAs.

EBAY TEAM PLEASE BE ADVISED THAT I AM LISTING TREO PRODUCTS IN HANDHELDS & PDAS SINCE THE LAST ONE YEAR AND THERE WAS NO SUCH MISCATEGORIZATION NOR ANY VIOLATION FOR A LONG PERIOD.

All of a sudden how come you say that we are violating the policies?

If it is incorrect then why is there any such category?

Also let me know what listings do you expect in the category Computers & Peripherals > Handhelds & PDAs > Palm, PalmOne > Treo if treo 650 and treo 600 are not allowed

I repeat I am listing treo 650 and 600 in the same category since last 1 year and have not made any changes. Where were the policies since last 1 year. Now after the listings fees the new policies have come up all of a sudden.

Some other listings given below were also removed, let me know what is wrong in the category.

ScratchGard Screen Protector for Palm Zire 22S

ScratchGard Screen Protector for Palm Treo 600-650

Listed in category: Computers & Peripherals > Handhelds & PDAs > Accessories for PDAs > Screen Protectors

Hope this is not done again as it is not against any policy.

Why don’t you make a policy for yourself and for your internal staff that you need to contact the seller for his clarification before removing any of his listings or suspending him. (at least for reputed sellers)

I have never written anything against eBay but today I am feeling very irritated.

Regards

Shuaib