Laptop Complaint-Reg

[vinaynove]

Dear Madam/Sir,

I was cheated in eBay.I paid Rs. 31,870.00 through PaisaPay ID: 32476172808 on 16/11/12 to eBay India for a Dell INSPIRON N4050 laptop. But I received from Seller an useless Delllaptop (Service tag: JB2RNR1)and facing problem with hardware of speakers and touch pad but no one from ebay helping me in this case or replace of the product.Now, I have been worried and suffering for no faults of mine as I paid the money from my relative's account, so, I am seriously in trouble now.

Till date, there has been no positive action in my favor beyond the 20 days time frame of eBay.

Now, I would be presumed that eBay does not consider me as a valued customer and i would be refrain from buying and eventually withdraw from eBay as honest buyers. In my next step, there would be also no other way other than going to Consumer Court and write everything to Consumercourtindia and other similar websites for public awareness regarding cheating in eBay, India.

[seemak@ebay.com]

Dear Vinaynove,

We regret for the inconvenience caused to you. We value our members and glad to share that the product you have purchased is under ServePro Warrantee. It is 3RD party warrantee that you can claim at any of their 250 centres across the country. Please confirm if you've receive your warrantee details from the seller. All you need to contact Toll Free numbers 1800-102-3451 of ServePro, describe your concern and your issue will get resolved.
:-)

[vinaynove]

Dear madam/sir,
This is to inform you that i contact the servepro warranty pepole but still they have not get the details of my laptop from the seller to proceed accordingly.


So i am fed up with the service which you provided to me and finally i ask you to replace the laptop intime with out delay.

I appreciate with the response from you,


Regards,
G.Vinay
+919676565460
+919505353574
vinay.jacobsinfra@gmail.com

[seemak@ebay.com]

Dear vinaynove,

Thank you for sharing your concern. Have you received your details from seller in order to claim with Serve-pro on mail? Kindly confirm.

Meanwhile, we've asked the seller to check this with Serve-pro CS and update you with the resolution.

[vinaynove]

Dear Madam/Sir,
I confirmed with servepro warranty pepole but they d'nt get the details of my laptop from the seller till dated.

So please take necessary action in this case and get the problem rectified as soon as possible,i am very much worried about my new laptop.


Please take it in prior case and do the needful at the earliest.


Regards,

G.Vinay
Sr.Executive-HR
9676565460
9505353574