Hi Benzasia,
Recently, eBay has made many new changes to 'HARASS' sellers and the sellers selling cross borders are most badly affected.
You have 100% Feedback but if you look at your DSR, you will find that your - Shipping and Handling Charge has a DSR rating of 4.5 / 5.00
If the DSR rating slips below 4.6 in any of the four parameters then eBay will automatically place a selling restriction and 'Label' you as a 'Non Performing Seller'.
If you improve on your 4th parameter (Shipping and Handling costs)and increase it to more than 4.6 then your selling limits will be removed automatically.
eBay representatives won't answer our queries and we cannot expect them to answer also. I am being charged 12% as FVF even though I am a business seller. My FVF should be 8.75% I am paying 3.25% more and I haven't got any answer from eBay so far.
Kind Regards,
Mustufa