Improper courier details shared by seller. How to track the shipment!

tutul007
Community Member
My shipping address is in Kolkata, whereas the shipping details provided, shows that the item has been delivered at Ghaziabad. When contacted Seller through email and SMS, didn't reply. When called, not reachable. Please Suggest!
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6 REPLIES 6

Improper courier details shared by seller. How to track the shipment!

Hi,

Sometimes, these issues arise, may be the seller has entered the shipping details incorrectly. My advise to you would to wait for another 48 hours and see what happens.

Cheers

Regards
KrazyDeals
Message 2 of 7
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Improper courier details shared by seller. How to track the shipment!

A lot of help that is available to a buyer is for a few days after the transaction only. This applies to ebay Guarantee also. Don't wait further and get in touch with the ebay customer care.
Message 3 of 7
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Improper courier details shared by seller. How to track the shipment!

dklkvk
Community Member
I HAVE WON AN ITEM AND PAID FOR IT TO THE SELLER HE TOLD HE PLACED THE ITEM FOR ME AND I HAVE NOT GET IT YET HE PLACED IT ON 15 OF THIS MONTH IT HAS NOT YET RECIEVED WHAT SHOULD I DO HIS PHONE IS ALSO SWITCH OFFED WHAT TO DO PLZ HELP
Message 4 of 7
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Improper courier details shared by seller. How to track the shipment!

Dear Customers

It happens sometimes that when a seller books so many items together then the Docket Number slip gets interchaged. In the positive hand both the parcel reaches its destination but with different address over interent. You may contact your seller for the details. He might be having siilar issue with another item sent by him on the sae day. Pl call him after 3 days as it ay reach to you and then there is no reason to call him. Call him if the parcel did not reaches to you or wrong aterial reach to you.
Message 5 of 7
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Improper courier details shared by seller. How to track the shipment!

Dear tutul007,

Some from our eBay Guarantee* team will contact you shortly.

Regards
Seema K
Message 6 of 7
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Improper courier details shared by seller. How to track the shipment!

Dear dklkvk,

On checking with my team, I've been informed that you have been contacted by our eG team and registered the claim. Our eG team will take the case forward.

Regards
Seema K
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