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Ebay/ PaisaPay is not refunding my money-should I flash it to media

anid007
Community Member
This is first time I have paid for a thing from Ebay with a painful
experience.

The Item I Bided and Win is having the item, with following details:

Item Number : 150096486756

Item Title : original ipod 2 gb with no res 1day auction 24 hr. del.

Seller is : gifts_everything (having 100% positive feedback)

Payment Method is : ICICI online money transfer and the transaction
bears the PaisaPay ID 19105244002

Payment Date: 28 Feb 2007


NOw the item was listed in my "won" item. Today I have received mails
from Ebay, stating that-


"We recently removed all of this seller's active listings and have
suspended the seller's trading privileges. Due to privacy concerns we will
not be able to share further details related to this seller."


Now the item is removed from my “Won” category !!!!!!!!

Now what you do, whom you blacklist it is all upto you. But I am only
interested to know how I am going to get my Money Back??


First of I have not been able to contact seller and ask a refund, as
your system does not allow to contact a member, if my account is < 3 days
old (which it is , as I registered on 28th Feb -2007). Do you want
me to wait fro 2 more days, and you believe that person (seller) is
going to wait for me???


The Same E-mail from Ebay further state that :

"Due to privacy concerns we will not be able to share further details
related to this seller."

NOw you tell me, how I am going to contact the seller??

I am asking this, cause all your dispute resolution scheme asks the
buyer to contact seller first , before approaching Ebay for any
resolution.

But tell me what should I do, if you dont provide me the contact
details of that person.

See, I made the payment and that to a registered seller in Ebay.

I don’t know what kind of back ground verification Ebay conducts
before certifying a person as seller. But this is pathetic.

Ok Enough. I want my money back. So please do the needful.


In that same mail, eBay told me to claim the refund through Paisa pay. I drafted a mail to them with above details. No reply so far.

I don’t know if anybody cares.

Now the best part, and it goes to all in eBay /Paisa Pay

If you don’t take action against this incident and dont get me my money back,

1. I will flash the whole incident to media
2. Sue eBay for hefty lump sum penalty for breaking trust of common online buyers.
I am a software consultant in a big MNc and believe me 5200 INR is nothing for me. But if this is way you people allow online cheating , your future is not very bright. And I am not going to take this thing silently.
Thanks & Regards,
Anid
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Ebay/ PaisaPay is not refunding my money-should I flash it to media

anid007
Community Member
One more thing i forget to mention is that, the seller has 100% positive feedback. And the day I made the purchase, next days he got suspended due to So called unknown reason.

Now who is going to trust this feedback ratting anymore??
Message 2 of 5
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Ebay/ PaisaPay is not refunding my money-should I flash it to media

indconcepts
Community Member
Hello Anid,

Since you have paid through PaisaPay, your money is safe.

Getting back your money would be quite simple if you follow the right steps, in stipulated timeframe.

Just go through this link which would be of help to you ....

http://pages.ebay.in/help/tp/esppp-process.html

In case you need any other information then do write back and someone from Community would be there to help you. .


best regards

Umang Midha


IndConcepts logo7
.


best regards

Umang Midha


IndConcepts logo7
Message 3 of 5
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Ebay/ PaisaPay is not refunding my money-should I flash it to media

anid007
Community Member
Hi Dude,Thanks for your reply. Lets see, what Ebay people says to my mail, that I sent to their customer support.
Message 4 of 5
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Ebay/ PaisaPay is not refunding my money-should I flash it to media

anid007
Community Member
Hi Amar (ebay Customer Care),

I got my refund. Thanks a lot for your timely action and update.You worked as a very sincere customer care official and restored my faith on ebay website. Thank you.

Regards,
Anid
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