Ebay Gurantee Claim Not Being Processed

bulo_kons
Community Member

Dear Sir/Madam,

 

I raised a ebay Guarantee claim (Claim ID: 1327638) on 13th Oct, 2015 as i received a defective product.

 

The claim has not been processed till date (21st Oct, 2015), that is even after 9 days and i have contacted the customer care 4 times in which i get a reply that i will get a call in 48 hrs or 72 hrs which never happens.. Now this is something seriously unacceptable from a reputed company like ebay..... 

 

K. Vivek Meitei

 

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