E - BAY IS CHEATING THE CUSTOMERS IN ASSOCIATING WITH SELLERS

[ravikumarv1975]

On my mail on 07/10/10 at 8:12 "POOR CUSTOMER SERVICE BY E - BAY", I had mentioned my problems.After my contact over phone with e - bay executive for resolution with seller, she disconnected the phone saying she will contact later. But no one contacted me and I contacted e - bay customer support twice on 07/10/10 & 08/10/10 and the response was that my refund claim was closed in favour of the seller. I recommend everybody not to buy from e - bay as the customer support system and e - bay guarantees are formed to cheat the buyers.

[spl_ind]

I am sorry to say that the reason why eBay cannot refund you your money because it has already been sent to the Seller's bank A/c.

Now, your only option is to contact your Seller directly and ask for a refund. Seller will ask you to agree with him for the feedback removal option. Once you do that, he will ask you to send the product back to him. Only then, he will refund you your money.

You made a mistake by giving him a negative feedback too early without giving him a chance to serve you with his after sales service.

If you would have agreed to the proposal to remove the negative feedback mutually, then he could have initiated the refund process from his side via eBay.

Now, this direct refund process involves a great deal of risk as your Seller may or may not keep his promise.