Shipment and presales support is good. Once you have paid for the product - for issues that crop up after payment is made dont expect any support from either the vendor or ebay. I lost Rs 5580 for a 80GB Portable Laptop USB HDD VAIO 2.5" Casing I bought from from Ajay Kailash (www.aztectshirts.com). Item no: (290013293950)
The HDD worked for about a month or so and started freezing, I shipped it back to the vendor within the one year warranty period who supposedly interacted with the dealer to get it repaired. They sent me the hard disk after 'repairing' after 5 months - with absolutely no change in performance. My queries were not answered, nor followed up with the vendor, I gave up wowing never to buy again from ebay or aztec. I paid a huge price monetarily and opportunity costs wise- I had bought the hard disk to load up 60 GB of my work data overseas where i was posted and couldnt carry my home computer.