I am still unable to redeem the gift, and still that useless message "Oops...Crap crap crap" message is coming. It's too frustrating.
I sent a mail on 30th Nov, and today, after "12" days when I sent them a reminder mail, I got this reply ---
"We know you need to get your question answered quickly, and in most cases, you'll get a reply from us within 24 to 36 hours. But depending on the question you asked and how many other questions we have to answer right now, it might take up to 72 hours for you to hear back from us.
It will slow things down if you send more than one message about the same issue. We'll answer as soon as we can."
It's not 72 hours..It has been FREAKIN' 288 HOURS ... It's way beyond frustrating..