DIDNT GET THE REMITANCE FOR PRODUCT SOLD AND DELIVERED

Hi, my id is sakshamkumargupta, i sold an item IPHONE 4 to an id "pradeepakekka", on 18th of dec/2012. Paisapay id is 32673772793. I have shipped the product by DTDC COURIERS on 22/12/12, which has a consignment No. V11391909. The parcel was received by the customer on 27th of dec, But i received a mail on 29/12/12 " MC000 Important information about your item 230896336940 " stating that the bid is cancelled. I called up the customer service and said that i shall get the remitance for the same on 7/01/13 bcoz i told them that the buyer has got the product already,The buyer too spoke to the Customer care executive and "CONFIRMED RECEIPT" of the product. I was assured that my remitance would be reaching me on the 7/01/13 as the id of the customer is deleted and that after 29/12/12 which was the last day to confirm receipt of the item, it would take 5 days for ebay to consider that the buyer received the item and to make the remitance on the coming monday, i.e. 7/01/13. BUT I DIDNT GET ANY MONEY TODAY, ALSO MY PAISAPAY SHOWS ABSOLUTELY NO SIGN OF THE SAID RS.16055. EVEN THOUGH I SPOKE TO RASHIDA DALVI AND ALSO TO THE CUSTOMER SERVICE BOTH STATING THAT I SHOULD BE GETTING THE REMITANCE ON 7/01/13. KINDLY TAKE AT UR NOTICE URGENTLY. SAKSHAM KUMAR GUPTA
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