Couldnt enter shipping details, now the auomatic refund in intiated .

agodhwani
Community Member
Hi
I have shipped an item no #251116265149 but couldnt enter the shipping details over repeated try.
Its crossed five days and I didnt knew of this rule. The shipping details will match with my tracking number. What should I do now.
Atul
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Couldnt enter shipping details, now the auomatic refund in intiated .

spl_ind
Community Member
Call the courier co. and ask them not to deliver the item.
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Couldnt enter shipping details, now the auomatic refund in intiated .

agodhwani
Community Member
The item has been delivered, the buyer has confirmed over ebay message he has received the parcel. But as he is not canceling the paisapay automatic refund I dont know what to do. Does DTDC provide POD? Coz without that ebay wont agree of the same. where as I having the booking receipt and online confirmation of delivery as well. Any help?
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Couldnt enter shipping details, now the auomatic refund in intiated .

spl_ind
Community Member
Yes, DTDC will provide POD. Also, ask the buyer to confirm the receipt of item from My eBay / My PaisaPay. Finally, contact eBay CustCare ASAP.
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