Hi sureng_in1,
We shall investigate into why you have not received any reply from Support.
Regarding your point - "there's no way you will understand my exact problem with the 3 optons & limited choices available at this link."
In case your query is not present within the choices available in the drop down box, you can always select the last option in the third box which says 'The problem you're having is not listed', and in the next page you can send us an email with all your details.
This is a change from what our users were used to on Baazee. We hope this information will help you and all our users who desire to contact us.
Regards,
Rohit
Community Development Team
Thanks and Regards,
Rohit,
Buyer Engagement Team