24 Hrs. Live Help (Chat)
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on 11-10-2005 02:29 AM
You hve been doing a wonderful job by providing an excellent platform for online shopping. But as you must be undoubtedly aware, the community members are increasing by the hour, and so are their problems.
An email to CS takes 24-48 hrs to get responded to, and that too is not accurate at times. What about Time Sensitive issues, like log in problems, or having buying an item that is expiring soon. What if we see and illegal auction that is ending soon?????
To cope up with this, I would suggest you to have a 24 Hr. Live Help via Chat, as we have on the US and other Intl sites. And no one can argue that CS needs to be 24x7...
Thanks for listening,
Parth
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on 27-05-2010 10:15 AM
24 Hrs. Live Help (Chat)
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on 21-10-2010 05:59 PM
I bought a mobile worth 6365 from ebay.in and used a promotional coupon of getting a iball webcam free. I have recieved the item succesfully but not received the free gift. So, what is it that I have to do in order to claim my gift?
Awaiting response,
Thanks,
Sandeep
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on 19-11-2010 01:31 PM
24 Hrs. Live Help (Chat)
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on 28-01-2011 05:06 PM
24 Hrs. Live Help (Chat)
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on 28-01-2011 10:30 PM
24 Hrs. Live Help (Chat)
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on 29-01-2011 02:27 AM
The item gets delivered to the buyer within time.
Then what are the circumstances in which ,the buyer can refuse to take it and if such a situation occurs , what is the loss that the seller has to suffer? (i.e. Expenses regarding the Delivery Charges)
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on 29-01-2011 02:26 PM
24 Hrs. Live Help (Chat)
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on 04-02-2011 12:06 AM
24 Hrs. Live Help (Chat)
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on 04-02-2011 06:52 AM
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on 04-02-2011 03:50 PM
i purchased a mobile on ebay from GEB on 20.01.2011 and got delivery on 02.02.2011 but the moblie is locked. Its not working on domestic operators. seller did not mentioned it as locked phone.
What should i do now.
waiting for your reply,
rajasunil
