horrible experience

[aadi_78]

Yesterday only I bought a mobile from ge_mobile (item no 6449904598) and made the payment through online bank transfer.
Today I see the seller is not registered on ebay anymore. He has switched off his mobile phone and also not responding to my emails. What to do? please help

[atulnc1]

EMAIL THE SELLER EVERYDAY,ALSO TRY CALLING HIM EVERYDAY.
IF HE IS A GENUINE SELLER,HE SURELY WILL REFUND YOUR MONEY OR SEND U THE PRODUCT.
IF HE DOESNT
THEN GO FOR THE BUYER PROTECTION PROGRAM WHICH EBAY HAS.

[posting.id.in]

Hello,

It seems the seller has been supended by eBay.in for some policy violation.

You should ask ebay./PaisaPay to refund your amount as the seller has been de-registered via the following link:

http://pages.ebay.in/help/contact_us/_base/result_2_6_2.html

_________________________________________________________

[atulnc1]

I TOO FACED THE SAME PROBLEM WHEN I DID NOT RECEIVE A MOBILE PHONE WHICH I BROUGHT FROM SELLER FROM DELHI.
BUT THEN I OPENED A DISPUTE WITH THAT SELLER AND AFTER 2 MONTHS RECEIVED THE WHOLE AMOUNT REFUND FROM BAAZEE.

IT JUST REQUIRED REGULAR FOLLOW UP WITH THE BAAZEE DIPUTE TEAM,I KNOW I HAD TO FILL THE BUYER PROTECTION FORM AND SUBMIT ALL THE PAYMENT PROOFS,AND WHEN THEY WERE VERIFIED I WAS REFUNDED MY WHOLE MONEY BACK.

REGARDS,
ATUL

[vandy@ebay.com]

Dear aadi_78,

I regret the unpleasant experience you had. I wish to reiterate the fact that eBay strives to takes all the necessary steps possible to protect its buyers from unpleasant experiences.

Kindly report your problem to the Dispute Consol

href="http://pages.ebay.in/help/tp/using-dispute-console.html">(help on Dispute Consol) for eBay to take appropriate action.

I also suggest you go through this link on
href="http://pages.ebay.in/help/tp/ia/protection_for_buyers.html">Protection for Buyers

Regards,
Vandy