False claim from buyer closed in favour of the buyer

[asianinformatics]

NO SELLER SHOULD HAVE TO GO THROUG THIS. BUYER GETS TO KEEP THE CAMERA WORTH APP Rs 19000 AND GETS HIS MONEY BACK ALSO. ALL DOCUMENTS SUBMITTED TO EBAY BUT EBAY REFUNDS THE MONEY TO BUYER. THIS AMOUNTS TO "PARTY TO FRAUD" Mr. Aniket/ ebay speak up.

ALL SELLERS: THIS CAN ALSO HAPPEN TO YOU.

Claim was closed in favour of the buyer even though we had submitted the POD and the airbill tracking was clearly showing the item as delivered. Pasting below the bluedart tracking result.
Waybill No : 13160280055
Pickup Date 14 April 2011
From Mumbai
To Pune
Status SHIPMENT DELIVERED
Date of Delivery 16 April 2011
Time of Delivery 15:00
Recipient Ashish


Also attached please find the POD copy for verification as well as the DRS sheet we have received from bluedart. We are also trying to get the signed copy of the POD. However Bluedart normally does not give the signed POD for their own reasons and as and when we get it, we will send it also.
Mr Aniket from claims dept has closed this case in favour of the buyer, despite our protest with all the evidence given. All the protest fell on deaf ears. However he did say that ebay can compensate the amount through seller protection and said that he will follow up the matter. However a week has gone by and not a word or call or mail has been received from him. The amount involved is about Rs 19000 for an expensive camera which the buyer bought.

You will also notice that the item received by the buyer in the DRS sheet also has his phone no. We invite anyone to call the no for verification.

The saddest part however is that ebay believes a buyer with 0 feedback and does not either trust or believe an old poweseller with more than 600 positive feedback to his credit and who has already submitted all credible evidence. Ebay we want this money back. Mr Aniket please reply. Ebay please reply. Justice has to be done.

Regds
Asian Informatics

[car.n.more]

This is the second time a claim is approved in favour of the buyer without my mistake.

You guys tend to believe a person with 1 or 2 feedbacks but you are not ready to listen to a person with 2000 feedbacks.

This guarantee claim must have increased a lot of sales on ebay but it has also resulted in huge losses for 99% sellers here.

Think about those people who sell high value items.

[santkrupashop]

Item dilivered bata raha he tracking me
But ebay ne muje kaha he pod or drs sahiye
Bluedart kuriyar kaise kare?

[triv-jigi]

oh my god 19000 rs very big amount 2 month earning

[triv-jigi]

ebay should help asianinformatics

[abdshop]

seller have to bear loss if you report or raise issue will get suspension or restriction like us

[rajelectroniks]

We all tend to quickly believe the underdog, asianinformatics in this case, he has not replied to anyone who has asked him if he got covered under seller protection or not and neither he has informed the sellers here what was the outcome of the case on his own volition, how do we believe such sellers in the future tell me? And because of such sellers even the genuine sellers will suffer because sellers will not help anymore and why should they help when the seller is not even bothered to inform us as to what happened.