False claim from buyer closed in favour of the buyer

[asianinformatics]

NO SELLER SHOULD HAVE TO GO THROUG THIS. BUYER GETS TO KEEP THE CAMERA WORTH APP Rs 19000 AND GETS HIS MONEY BACK ALSO. ALL DOCUMENTS SUBMITTED TO EBAY BUT EBAY REFUNDS THE MONEY TO BUYER. THIS AMOUNTS TO "PARTY TO FRAUD" Mr. Aniket/ ebay speak up.

ALL SELLERS: THIS CAN ALSO HAPPEN TO YOU.

Claim was closed in favour of the buyer even though we had submitted the POD and the airbill tracking was clearly showing the item as delivered. Pasting below the bluedart tracking result.
Waybill No : 13160280055
Pickup Date 14 April 2011
From Mumbai
To Pune
Status SHIPMENT DELIVERED
Date of Delivery 16 April 2011
Time of Delivery 15:00
Recipient Ashish


Also attached please find the POD copy for verification as well as the DRS sheet we have received from bluedart. We are also trying to get the signed copy of the POD. However Bluedart normally does not give the signed POD for their own reasons and as and when we get it, we will send it also.
Mr Aniket from claims dept has closed this case in favour of the buyer, despite our protest with all the evidence given. All the protest fell on deaf ears. However he did say that ebay can compensate the amount through seller protection and said that he will follow up the matter. However a week has gone by and not a word or call or mail has been received from him. The amount involved is about Rs 19000 for an expensive camera which the buyer bought.

You will also notice that the item received by the buyer in the DRS sheet also has his phone no. We invite anyone to call the no for verification.

The saddest part however is that ebay believes a buyer with 0 feedback and does not either trust or believe an old poweseller with more than 600 positive feedback to his credit and who has already submitted all credible evidence. Ebay we want this money back. Mr Aniket please reply. Ebay please reply. Justice has to be done.

Regds
Asian Informatics

[shopllersindia]

@ asianinformatics
Send a court notice to ebay. More than 18000 is not a small amount, this type of incidence will keep continuing if any seller doesn't take strong action against ebay. Don't leave your hard earned money so easily.

First of all try to communicate with ebay in all manner, by sending emails to , , if still problem doesn't resolve you should really take a hard action in this case.

Today its happening with you, tomorrow it will happen with us. This is only happening because we seller are always quite & doesn't take any legal action. If you have all evidence you can do that for sure.

[reliableenterprise]

Ebay should help seller

[shopllersindia]

@ reliableenterprise
Ebay not replying to post given by sellers of bad experience or fraud & false cases. Will they help seller ?

Seeing this post understood that we should never sell high value goods on ebay.

Hope the seller gets his hard earned money 18000-19000 back. And some action should be taken against the claim adjuster.

[reliableenterprise]

Ask ur account manger to look in the matter

[rajelectroniks]

@asianinformatics...

Did you send the proofs as attachments or what, ebay mail box does not accept attachments and all attachments are discarded, always embed the images in your mail and then send to ebay and send a copy to yourself as proof. Please let us know how you sent the mail to ebay because from ebay's reply it looks like you sent it as attachments which ebay will not receive and hence no action was taken by ebay.
*****************

[asianinformatics]

Still no reply or acknowledgement from ebay. In Ebay mails do not do not receive attachments then why do they ask to send the POD as attachment.

Moreover let them reply in which manner they want to get the documentary proofs. We are ready to comply including sending physical copy to their office.

What should we think of their deafening silence.

Ebay we want to know your responce.

[pymobile]

sad to hear this.

[spark_investments]

Selling on EBAY INDIA is more of a loss than profit. People have lost trust due to false claims from buyers after getting the parcels. It feels so betraying and ridiculuos. EBAY India managment is a bunch of unprofessional morons.

[seemak@ebay.com]

Dear asianinformatics,

I've forwarded your case details to the concerned team and would get back to you with an update at the earliest

Thanks
Seema

[machpowertool]

Cases like this will make genuine sellers will go away. Buy branded tools at cheaper prices from http://stores.ebay.in/machpowertools