@ real.phoenix-
You dont judge a court by the type of people appealing there you standardise it by the kind of jury and the judges there.
Efforts should be made to educate buyers how to use the community court instead of shutting it down.
Almost 50% of cases are entered for voting without without comment from buyers side.
Communty court is doing a noble service. Service which helps good sellers protect there reputation by removing reckless feedbacks left by ignorant buyers.
May be some valid feedbacks are removed but that may be because of some lapses on part of buyer to enter response.
Justice belives - let 100 gulity escape wanting for evidence but one innocent should not be punished. Even that has to be considered.