Refund the money

[surajit1in]

Hello My name is Surajit. I am a new user and i had purchased and paid the amount through paisa pay. But the seller didn't ship the item. This was my first transaction in ebay and i got blunderd. Though they told that my refund has been approved and i will get the refund in 2 to 3 days. @day i have called in ebay toll free customer care and now they are telling that it will take 15 days to get my refund. Now how should i trust ebay. I am new user and this was my first transaction. Please refund my money as soon as possible.
My paisa pay id is 28828205575.
Please sir refund my money. Help me.

[seemak@ebay.com]

Dear surajit1in,

Refund was processed from our end on 15th May, the transactions details have been mailed to you.

Our PaisaPay team would have reached out to you confirming these details.

In case of any Account Related Issues, you contact our Customer Support thru any of the following options -

http://pages.ebay.in/paisapay/phone-support.html

Regards,
Seema

[seemak@ebay.com]

Dear ambikaamit,

On checking with our PaisaPay team, we have been informed that the seller has agreed for a refund and the same will be processed by us.

Please feel free to get in touch with our PaisaPay team for any clarifications on the refund.

You contact our Customer Support through any of the following options -

http://pages.ebay.in/paisapay/phone-support.html

Regards
Seema

[seemak@ebay.com]

Dear chakraborttysudipta,

Your claim is registered under eBay Guarantee* on 5th June. The claim is under investigation and our team will be reaching out to you.

Regards,
Seema

[seemak@ebay.com]

Dear drkapil21,

On checking with our PaisaPay team, we have been informed that the seller has agreed for a refund and the same will be processed by us.

Please feel free to get in touch with our PaisaPay team for any clarifications on the refund.

You contact our Customer Support through any of the following options -

http://pages.ebay.in/paisapay/phone-support.html

Regards
Seema

[seemak@ebay.com]

Dear bsatiesh,

You would have received an email from us addressing your concerns.

In case of any Account Related Issues, you contact our Customer Support thru any of the following options -

http://pages.ebay.in/paisapay/phone-support.html

Regards,
Seema

[seemak@ebay.com]

Dear thomasacquin,

We would request you to check with your CC issuing bank and incase the amount is debited please provide us with the transaction details.

You contact our Customer Support through any of the following options -

http://pages.ebay.in/paisapay/phone-support.html

Regards,
Seema

[seemak@ebay.com]

Dear chakraborttysudipta,

Seller has sent the replacement and you must be in receipt of the dispatch details.

Regards
Seema

[gulu9502]

Dear Madam,
I purchase a new phone as mention on ebay site,but the seller send a used phone,i return back this phone to the seller via courier, i register a claim under eBay Guarantee (claim number for my reference is 63279)but after a long time i not get the resolution, this is my first purchase on ebay, i not want that it will become the last.
Please resolve this matter as soon as possible.

[seemak@ebay.com]

Dear gulu9502,

Thanks for writing to us. Your concerns have been forwarded to our eBay Guarantee* team and they would reach out to you at the earliest with an update.

Regards,
Seema

[gulu9502]

Dear Madam,
Please help me to resolve my refund claim-63279,I call ebay many times they said our eBay Guarantee* team will call you but they never call me regarding this claim,i already sent the product to the seller,i am feeling cheated.
Please help me