Dear Sharat Digumarti,
Hello,
It's nice to see you again on Community Board.
T&S is doing a lot for the Community and is the FOUNDATION of a building called ....."ebay".
But somehow I feel that....Trust & safety department of ebay is only after bigger issues and isn't doing anything to safe-guard smaller issues of the sincere Sellers.
You once said that its a CAT & RAT game between T&S and Fraudsters ......you are 100% right.
In this CAT & RAT game, every time there is a new RAT in the story...... but the CAT remains the same.
I mean.... everyday there are new Fraudsters on site.... who penetrate the site through new loopholes.....so, its the T&S who gets EXHAUSTED in tackling this ongoing process.
T&S is so concerned about the safety of the site that it doesn't care to solve the small issues of the sincere Sellers.
Mr. Sharat .... kindly let me know that....if a Seller creates 5 ID's .....
In his Own name, Wife's name, Father's name, Mother's name & his brother's name......
.......and start doing multiple listings of the same product.... 5 times.... in all the five of his ID's.
So to have 25 listings of the same product.
What steps would T&S take so that there is level playing field amongst the Sellers.
I have been following three ID's since February and have submitted proofs that these belong to the same person who is misusing the system..... but no action has been taken by the T & S.
Believe me .....after the gallery Fees has come into play.... Multiple listings with Multiple ID's has become a nuisance on ebay.
The over all Buyers experience on the site has been hit hard due to NON GALLERY Listings .....and
multiple listings through Multiple ID's have made things worse.
Before the gallery fee, the total listings were around 2 lakhs ..... today also the total listings are around 2 lakhs. ( ten thousand here or there).
ebay thinks that it has succeeded in tackling multiple listings ....... but ground realities are different.
Verification is no doubt an important issue ....but controlling verified members so that they don't misuse the system is much more important.
Its too dangerous when you elect a Don to a political post.
I would also like to mention that ebay is becoming a HUB for cheap products from Grey Market. Innocent buyers easily get trapped, lured by the rock bottom prices.
"Fly by night" operators mint money by fooling the innocent Buyers.
After they get suspended, they devise ways to create another ID.
ebay thinks that it has shunted the Seller OUT ..... but ebay is an ADDICTION ..... once "IN" you don't go "OUT".
It's time that some foolproof verification is done.
I feel ….. TIN number verification for SELLERS could do wonders for the site.
regards
Umang Midha
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best regards
Umang Midha