I do agree with you, The same thing happened with me as well. I have
sold plenty of ab king pro benches, in context of which i have got
positive feedback but couple of days back i got negative feedback from
the buyer just because she could not unders...
Do not worry, everything will be fine, just follow the instructions
given by them, if you think the executive over the phone can not
understand what you are asking him, tell him to put floor manager over
the phone. It will take some time probably but...