eBay

I Recevied the massage from ebay Customer Support regarding the refund on 17th Sep 2007 and has not recevied as yet , Please Mail me the exact date when i would recevie the refund

i bought the item no. 180141873693 from Allianze2006 on 26th july 2007 and is in great troble since then. The item has been replaced by the seller once but still now it is not working and the item is a total failure product, therefore i want my money...