Dear kamakhya_collections,
I am not sure about the general statement you made about “no safety for both buyers and sellers’
Sellers are very safe as I am yet find sellers who are shipping goods without receiving the money in advance. Also many sellers offer Cash on Delivery and Money Back offers to build buyer confidence
Buyers are covered through our Buyer Protection Program currently upto Rs 10000/- and a maximum of 3 such claims in a period of 3 months. As mentioned in one of my earlier posts we are launching higher protection amount for PaisaPay transactions
The transactions between users are about confidence and ratings are one way of building confidence. We have done 2 changes to the Feedback System in the last 6 months and we are looking forward to more changes during this year
With our current systems majority of our transactions are very safe and we constantly review other verification methods
When we talked to few buyers regarding the money back offer, some of them complained the value of the product and cost to return the product was not a fruitful option and I think this would happen especially for low value items. In terms of feedback once given it cannot be edited.
In the end ebay is only platform in bringing buyer and sellers together and there could be instances of both buyers and sellers getting concerned at times, however with few precautions taken by buyers and sellers the experience will be smooth
Regards
Yash
Regards
Yash