regarding store subscription

[adiyogenterprises]

Actually, I’m a new seller from India who joined recently, but I only started learning about eBay Seller Account Management through seminars. I attended Jyoti's seminar classes and opened this account after that.Now I see a balance of -$51.95 to be paid, and I don’t understand why I’m being charged this amount. Even when I try to pay using my Indian debit/credit cards, it says 'card couldn’t be verified'. What should I do now? If there are any other options, please let me know. I’m ready to pay using PayPal if that works.Also, I think this charge is because I chose the 'Basic Store Subscription'. I didn’t realize I’d be charged this much for that. I want to cancel that store subscription. How do I do that? I want to stay on the Starter plan for a few days to learn everything properly and then upgrade later. Please guide me clearly

[in_news_team]

Dear adiyogenterprises,

Greetings from team eBay!

We are glad to know that you are joining our eBay seller training webinars and we hope that you are finding it useful.  Please note that every eBay subscription comes with a charge. We request you to kindly check the "Payments" tab in Seller Hub to understand the nature of charge. Please be informed that incase of any amount due to any fees towards eBay, it would be debited from your upcoming transactions. 

You can view the details of the payments/charge under the "Summary" tab. Kindly check the "recent activity" for information.  To know how you can cancel the store subscription, please visit the link below : https://export.ebay.com/en/growth/ebay-store/how-close-your-ebay-store/ 

And for further queries you can reach out to the eBay customer support team here : https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

Regards,

eBay Team