Dear niceshop4u,
Please note that we all sellers (old and new) need to go in accordance to the India's Law about exports.
FEMA regulations are very strict and any violation of the law will not result into financial loss but also into imprisonment.
So it’s better that NO sellers should practice illegal ways to send items as a Sample/Gift.The outcome may be very dangerous.
A seller's Ignorance can not be considered as excuse for any such violation of laws.
When we sell anything to international buyers then it is considered as Export (Commercial value).
And as per the RBI Guidelines all payment from export must be receive through Authorized Dealer in India.
Generally Bank is an Authorized Dealer and it issues us FIRC for the same.
So, if we use Paypal/Paisapay for receiving payment from International Buyers then it can not be considered as LEGAL as Paypal or Paisapay both are not Authorized dealer and none of them issue FIRC.
Moreover it’s the clear cut case of fraud as most of the sellers send the item sold through eBay as gift/Sample.
At last I will request all sellers to provide the legal ways of receiving payment and take utmost care that no misguiding advice is given.
So,I Request eBay to arrange a workshop for the issue raised above.
Any suggestion or advice is welcome.
Best Regards,
Deep Agarwal.
Shree Krishna Gems
Please note that we all sellers (old and new) need to go in accordance to the India's Law about exports.
FEMA regulations are very strict and any violation of the law will not result into financial loss but also into imprisonment.
So it’s better that NO sellers should practice illegal ways to send items as a Sample/Gift.The outcome may be very dangerous.
A seller's Ignorance can not be considered as excuse for any such violation of laws.
When we sell anything to international buyers then it is considered as Export (Commercial value).
And as per the RBI Guidelines all payment from export must be receive through Authorized Dealer in India.
Generally Bank is an Authorized Dealer and it issues us FIRC for the same.
So, if we use Paypal/Paisapay for receiving payment from International Buyers then it can not be considered as LEGAL as Paypal or Paisapay both are not Authorized dealer and none of them issue FIRC.
Moreover it’s the clear cut case of fraud as most of the sellers send the item sold through eBay as gift/Sample.
At last I will request all sellers to provide the legal ways of receiving payment and take utmost care that no misguiding advice is given.
So,I Request eBay to arrange a workshop for the issue raised above.
Any suggestion or advice is welcome.
Best Regards,
Deep Agarwal.
Shree Krishna Gems
· What are the mode by which one can receive international payment ?
I prefer to accept payments from international buyers via PayPal. I can accept credit cards, debit cards, and bank account payments. These are the 3 options to receive your Money from Pay Pal.
· What is the Registration process for PayPaly
It is very easy to get register with pay pal. You just need to fill the form, without giving any credit card information first. Then choose any of the 3 accounts that is suitable for your business. Each Pay Pal account must contain unique email addresses and financial information.
1. Personal Account (Ideal for shopping online. It’s a free, secure, and fast ay to send payments. You can also accept bank account or Pay Pal balance-funded payments for free and a limited number of credit or debit card payments.)
2. Premier Account (Perfect for both buying and selling. Make secure payments on eBay and merchant websites. Plus, accept credit card, debit card, and bank account payments. )
3. Business Account (The right choice for your online business. Accept credit card, debit card and bank account payments for very low fees.)
You need to fill all the necessary data in to the form, and you will have to remember the password as well, Incase you loose the password, then its little hard to retrieve it. And this is a kind of your bank account. Your money will be secured as far as you remember your password.
Following is a comparison chart on benefits that various accounts offer:
· Getting verified (Its Very Beneficial)
After registering, your self with pay pal, you need to get verified with Paypal by giving your credit card details.In the main Menu of your pay pal, the left side you can see the ADD CREDIT CARD BUTTON, Click on that, You have to fill your credit card information’s and as well as credit card billing statement address. This will reflect directly on your page. Pictures Attached.
Once you will click on the GET VERIFIED, The Next page will appear for the verification.
After these verifications, your account will be appear with VERIFIED Sign. And you can send or receive as many payments from the buyers.
· Receiving payment into your account
You can use your current Pay Pal account to make or accept payments in world’s 16 Currencies, you can convert in your home currency as well. You can’t convert in Indian Rupees. But you can convert in US $. And that US $ can be converted in Indian Rupees, Once it will issue in Draft.
· Canadian Dollars
· Euros
· Pounds Sterling
· U.S. Dollars
· Yen
· Australian Dollars
· New Zealand Dollars
· Swiss Francs
· Hong Kong Dollars
· Singapore Dollars
· Swedish Kronor
· Danish Kroner
· Polish Zloty
· Norwegian Kroner
· Hungarian Forint
· Czech Koruna
Premier and Business account holders have additional flexibility for managing Multiple Currencies payments.
Pay Pal lets you choose what currencies to accept and how you would like to accept them. When a buyer sends a payment in a currency you hold, the funds will automatically appear in your account in the balance of the given currency. When a buyer sends a payment in a currency you do not hold, you will be asked to Accept or Deny the payment as shown below:
Following is scenario of actual transaction, after receive payment in account.
You can add tracking number , and track the shipment as well.
You can show order status and shipping companies as well, so buyer can easily track their shipment.
For the Seller’s Benefit:
· Accept payments directly in your selected currency
· No currency exchange costs when you withdraw funds to your local bank account
· Manage multiple currency payments using your current Pay Pal account
· Hold one currency balance and still accept payments in multiple currencies.
· Accept the payment and open a new currency balance
· Accept the payment and convert it to your primary currency
· Block the payment
Withdrawing payments
If you are an Indian Seller, and want to withdrawal the amount, then you need to withdraw it by cheque. $ 5 will be deducted from your account, on each and every withdraw request. The payment will come in to the Indian Rupees Only. Which will come from Switzerland, and Draft made from Citibank.
If you are holding
Personal Account: Maximum Withdraw 500 US $ Per Month.
Premium Account: Maximum Withdraw 2500 US $ Per Month.
Business Account: Maximum Withdraw 10,000 US $ Per Month. (Conditions Apply)
For Lift your amount, You need to add a Verified Credit card in your account, then only the account will be given permission for the Actual withdraw amount.
LIFT Limit : Once you will get verified by the Pay Pal, the transaction limit and reputation will be increased .
The glitches that can possibly come in the process.
A Valid Card, email, and Bank Account Needed for the Valid Process.
The ways to get over the problems that a seller can face
Ship the Product once you have Pay pal Payment, and update the receipt or proof of delivery on the transaction details. If you are not able to do this, International buyers may put a Charge back on you after the 3rd day itself. The only thing, you need to understand and take care is , you have to be accurate with shipment and services.
· What kind of proofs a seller needs to keep with him in case of any charge back.
POD (Proof of Delivery) is 100 % Required for each and every transactions. Each time when seller will sell their products, he has to update the receipt number in the transaction options. This will help pay pal and buyer to track their product / shipment.
Indian SpeedPost , UPS , DHL , TNT & FedEX are preferred courier companies.
In case of a charge back, the full amount has to refund to the buyer. Or if you cant, then PAY PAL will do on behalf of you, from Pay Pal’s Account. This refund will include the transaction cost.
You have option of cheque or credit card for returning your charged amount to Pay Pal.
What are the timelines involved
Generally, that’s depends on the account which you hold, Once Charge back happened you need to fulfill the requirements of buyer and pay pal about receipts and proofs and communications as well. If the case will move on resolution center, then it will take 60 days of time or as per pay pal’s investigation time.
What are the Pay Pal Charges ?
Your transaction per cost, will be included in the charge back. You need to refund full amount, same as paisapay.
Is their any means to minimise the charges while maximising the benefits
YES, if you have Business or Premium Account.
The trust on various payment modes from an international buyer point of view
For Buyers: See this chart flow
Privacy to Fight Identity Theft
Data Encryption, Online Safety Essentials,
Identity Protection, Equifax Credit Alert,
Prevention to Help Stop Fraud
24/7 transaction monitoring, worldwide fraud specialists, Cutting-Edge Fraud Models, Pay Pal Verification System
Protection for Your Purchases
100% protection against unauthorized payments sent from your account. As a Pay Pal user, you’re protected from any payment that you did not authorize. As a fraud-prevention measure, we will send an email confirmation for every online payment that you make with Pay Pal. If you receive email confirmation of a transaction that you did not approve, contact us and we will work with you to quickly resolve the issue. You will not be responsible for the charges.
Purchase Protection Programs
When you purchase goods online with Pay Pal, our Buyer Complaint Policy covers your transactions. If we find the complaint in your favor, the amount of the payment, if available from the seller, will be transferred back to your account. For qualified eBay transactions, you will be covered under Pay Pal Buyer Protection. Up to 2,000 US $ of Protection by given Pay pal to their buyers.
Profiles of these features, you may change. See this Picture:
If you required direct help from Pay pal, then you need to select 3 options which is below:
Help by Email
Our Customer Service team is specially trained to address all account inquiries. Send us an email and we will reply promptly.
Help by Phone
If you have an issue of immediate concern and cannot find your answer in the Help Center, call +1-402-935-2080.
Pay Pal Customer Service agents are available to help you from 04:00 PDT to 22:00 PDT every day.
They must verify the following information with the account holder before they can discuss any specifics about the account. Please have this information available when you call:
· The telephone number listed on your account
· The last 4 digits of your credit card or bank account registered with Pay Pal
Merchant Technical Support
If you have an issue with integrating Pay Pal on your website, open a ticket.
Transaction Amount
I prefer to accept payments from international buyers via PayPal. I can accept credit cards, debit cards, and bank account payments. These are the 3 options to receive your Money from Pay Pal.
· What is the Registration process for PayPaly
It is very easy to get register with pay pal. You just need to fill the form, without giving any credit card information first. Then choose any of the 3 accounts that is suitable for your business. Each Pay Pal account must contain unique email addresses and financial information.
1. Personal Account (Ideal for shopping online. It’s a free, secure, and fast ay to send payments. You can also accept bank account or Pay Pal balance-funded payments for free and a limited number of credit or debit card payments.)
2. Premier Account (Perfect for both buying and selling. Make secure payments on eBay and merchant websites. Plus, accept credit card, debit card, and bank account payments. )
3. Business Account (The right choice for your online business. Accept credit card, debit card and bank account payments for very low fees.)
You need to fill all the necessary data in to the form, and you will have to remember the password as well, Incase you loose the password, then its little hard to retrieve it. And this is a kind of your bank account. Your money will be secured as far as you remember your password.
Following is a comparison chart on benefits that various accounts offer:
· Getting verified (Its Very Beneficial)
After registering, your self with pay pal, you need to get verified with Paypal by giving your credit card details.In the main Menu of your pay pal, the left side you can see the ADD CREDIT CARD BUTTON, Click on that, You have to fill your credit card information’s and as well as credit card billing statement address. This will reflect directly on your page. Pictures Attached.
Once you will click on the GET VERIFIED, The Next page will appear for the verification.
After these verifications, your account will be appear with VERIFIED Sign. And you can send or receive as many payments from the buyers.
· Receiving payment into your account
You can use your current Pay Pal account to make or accept payments in world’s 16 Currencies, you can convert in your home currency as well. You can’t convert in Indian Rupees. But you can convert in US $. And that US $ can be converted in Indian Rupees, Once it will issue in Draft.
· Canadian Dollars
· Euros
· Pounds Sterling
· U.S. Dollars
· Yen
· Australian Dollars
· New Zealand Dollars
· Swiss Francs
· Hong Kong Dollars
· Singapore Dollars
· Swedish Kronor
· Danish Kroner
· Polish Zloty
· Norwegian Kroner
· Hungarian Forint
· Czech Koruna
Premier and Business account holders have additional flexibility for managing Multiple Currencies payments.
Pay Pal lets you choose what currencies to accept and how you would like to accept them. When a buyer sends a payment in a currency you hold, the funds will automatically appear in your account in the balance of the given currency. When a buyer sends a payment in a currency you do not hold, you will be asked to Accept or Deny the payment as shown below:
Following is scenario of actual transaction, after receive payment in account.
You can add tracking number , and track the shipment as well.
You can show order status and shipping companies as well, so buyer can easily track their shipment.
For the Seller’s Benefit:
· Accept payments directly in your selected currency
· No currency exchange costs when you withdraw funds to your local bank account
· Manage multiple currency payments using your current Pay Pal account
· Hold one currency balance and still accept payments in multiple currencies.
· Accept the payment and open a new currency balance
· Accept the payment and convert it to your primary currency
· Block the payment
Withdrawing payments
If you are an Indian Seller, and want to withdrawal the amount, then you need to withdraw it by cheque. $ 5 will be deducted from your account, on each and every withdraw request. The payment will come in to the Indian Rupees Only. Which will come from Switzerland, and Draft made from Citibank.
If you are holding
Personal Account: Maximum Withdraw 500 US $ Per Month.
Premium Account: Maximum Withdraw 2500 US $ Per Month.
Business Account: Maximum Withdraw 10,000 US $ Per Month. (Conditions Apply)
For Lift your amount, You need to add a Verified Credit card in your account, then only the account will be given permission for the Actual withdraw amount.
LIFT Limit : Once you will get verified by the Pay Pal, the transaction limit and reputation will be increased .
The glitches that can possibly come in the process.
A Valid Card, email, and Bank Account Needed for the Valid Process.
The ways to get over the problems that a seller can face
Ship the Product once you have Pay pal Payment, and update the receipt or proof of delivery on the transaction details. If you are not able to do this, International buyers may put a Charge back on you after the 3rd day itself. The only thing, you need to understand and take care is , you have to be accurate with shipment and services.
· What kind of proofs a seller needs to keep with him in case of any charge back.
POD (Proof of Delivery) is 100 % Required for each and every transactions. Each time when seller will sell their products, he has to update the receipt number in the transaction options. This will help pay pal and buyer to track their product / shipment.
Indian SpeedPost , UPS , DHL , TNT & FedEX are preferred courier companies.
In case of a charge back, the full amount has to refund to the buyer. Or if you cant, then PAY PAL will do on behalf of you, from Pay Pal’s Account. This refund will include the transaction cost.
You have option of cheque or credit card for returning your charged amount to Pay Pal.
What are the timelines involved
Generally, that’s depends on the account which you hold, Once Charge back happened you need to fulfill the requirements of buyer and pay pal about receipts and proofs and communications as well. If the case will move on resolution center, then it will take 60 days of time or as per pay pal’s investigation time.
What are the Pay Pal Charges ?
Your transaction per cost, will be included in the charge back. You need to refund full amount, same as paisapay.
Is their any means to minimise the charges while maximising the benefits
YES, if you have Business or Premium Account.
The trust on various payment modes from an international buyer point of view
For Buyers: See this chart flow
Privacy to Fight Identity Theft
Data Encryption, Online Safety Essentials,
Identity Protection, Equifax Credit Alert,
Prevention to Help Stop Fraud
24/7 transaction monitoring, worldwide fraud specialists, Cutting-Edge Fraud Models, Pay Pal Verification System
Protection for Your Purchases
100% protection against unauthorized payments sent from your account. As a Pay Pal user, you’re protected from any payment that you did not authorize. As a fraud-prevention measure, we will send an email confirmation for every online payment that you make with Pay Pal. If you receive email confirmation of a transaction that you did not approve, contact us and we will work with you to quickly resolve the issue. You will not be responsible for the charges.
Purchase Protection Programs
When you purchase goods online with Pay Pal, our Buyer Complaint Policy covers your transactions. If we find the complaint in your favor, the amount of the payment, if available from the seller, will be transferred back to your account. For qualified eBay transactions, you will be covered under Pay Pal Buyer Protection. Up to 2,000 US $ of Protection by given Pay pal to their buyers.
Profiles of these features, you may change. See this Picture:
If you required direct help from Pay pal, then you need to select 3 options which is below:
Help by Email
Our Customer Service team is specially trained to address all account inquiries. Send us an email and we will reply promptly.
Help by Phone
If you have an issue of immediate concern and cannot find your answer in the Help Center, call +1-402-935-2080.
Pay Pal Customer Service agents are available to help you from 04:00 PDT to 22:00 PDT every day.
They must verify the following information with the account holder before they can discuss any specifics about the account. Please have this information available when you call:
· The telephone number listed on your account
· The last 4 digits of your credit card or bank account registered with Pay Pal
Merchant Technical Support
If you have an issue with integrating Pay Pal on your website, open a ticket.
Transaction Amount
