I want to give some suggestions to improve the new feedback system,
Here's How it should work
When a buyer tries to leave a FB, a window should pop up saying "Please leave a genuine feedback without any fear of getting negatives and neutrals in return, and if unsatisfied please click the link below to file a claim " (disputes should be waived off).
If the buyer chooses to give negative/neutral FB , then its OK or else another window should pop up saying " Are you sure you do not want to give a negative feedback??"
If the buyer still choose to give a positive FB then another window should pop up saying " Are you very sure you are satisfied ? "
If the buyer still chooses to give a +ve FB, then another window should pop up saying " Now you will be taken to a 101 question tutorial, by which we will make sure that you are satisfied"
If the buyer still goes through the tutorial and says that he wants to give a +ve FB , then the popup window should say " system busy , please try again later".
Regards
Dr Akash Datt
Newmarket05