Hi all,
eBay is trying to raise the expectations of their Buyers giving lots of pressure to Sellers. I believe that Speed Post too delivers within 5 days but due to holidays or Sundays sometimes it takes more than 7 days for delivery. But some buyers don't understand this. I too believe that some old buyers are co-operative but new buyers don't care and asks for Refund. They ask for next day delivery, how is this possible for a buyer living in other State?
Previous Timelines were acceptable for both Buyers and Sellers. I don't think that by reducing the delivery timelines buyers will increase.
Regards,
M.Zaman
eBay is trying to raise the expectations of their Buyers giving lots of pressure to Sellers. I believe that Speed Post too delivers within 5 days but due to holidays or Sundays sometimes it takes more than 7 days for delivery. But some buyers don't understand this. I too believe that some old buyers are co-operative but new buyers don't care and asks for Refund. They ask for next day delivery, how is this possible for a buyer living in other State?
Previous Timelines were acceptable for both Buyers and Sellers. I don't think that by reducing the delivery timelines buyers will increase.
Regards,
M.Zaman
Dear sellers understand that it is not about caring for buyers or disregard for sellers. The main thing is business. The issue being that ebay is facing stiff competition from other sites and daily ebay is losing customers to other online portals where buyers get better deal and better service.
This policy was implemented because ebay feels that buyer satisfaction is important and for that we have to do away with small time sellers who ship via 3rd rate couriers which leads to buyer dissatisfaction and due to volume constraint they cannot use FF, BD, AFL, OVERNITE and such couriers so they will eventually fade away, problem solved.
Second reason to have this change is many sellers would post courier details and send the product later, that is after getting the money in the bank. ebay has caught many sellers doing this fraud. Now with reduced timelines you cannot play such tricks. problem solved.
ebay knows very well that it does not have adequate staff even to handle the present situation (free gift mess is a classic example) and still they have gone ahead with this change knowing very well that it will result is more INRs and more proofs being asked for and our couriers companies do not give PODs on time so you can imagine what is going to happen. It will result is untimely extinction of many small and medium sellers one bay.
Yes it is bad situation. Just like Reliance Fresh, Birla MORE, Big Bazaar, Croma, Next, Trendz have all made the local vendor, bhajiwala doodhwala, kirana stores all useless.................Think about it.
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This policy was implemented because ebay feels that buyer satisfaction is important and for that we have to do away with small time sellers who ship via 3rd rate couriers which leads to buyer dissatisfaction and due to volume constraint they cannot use FF, BD, AFL, OVERNITE and such couriers so they will eventually fade away, problem solved.
Second reason to have this change is many sellers would post courier details and send the product later, that is after getting the money in the bank. ebay has caught many sellers doing this fraud. Now with reduced timelines you cannot play such tricks. problem solved.
ebay knows very well that it does not have adequate staff even to handle the present situation (free gift mess is a classic example) and still they have gone ahead with this change knowing very well that it will result is more INRs and more proofs being asked for and our couriers companies do not give PODs on time so you can imagine what is going to happen. It will result is untimely extinction of many small and medium sellers one bay.
Yes it is bad situation. Just like Reliance Fresh, Birla MORE, Big Bazaar, Croma, Next, Trendz have all made the local vendor, bhajiwala doodhwala, kirana stores all useless.................Think about it.
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