Hi,
Item no. 320230601281 was one of my first ever real PaisaPay transactions. The buyer was the highest bidder and paid via CreditCard immediately.
The buyer requested me to send it to a different address and I obliged, having no Idea that this was against eBay policies. The item was shipped by the 4th of April, and confirmed Recieved by the buyer. Payment was passed on to my bank account.
Now, on 25th April, I recieve an Email from eBay that my amount was chargedback. I had never heard of this before, so I read the whole set of Paisapay rules and policies, and understood that this may be CC fraud by the buyer.
But it has been so long! Ebay asks for a POD copy, but I dont have one. All I have is the original courier Delivery Challan/Consignment No. and the buyers provided address.
The replies from Ebay executives have worried me. What do I do ? Can I launch a legal complaint ?
Any help is greatly appreciated, especially from Ebay staff.
PaisaPay ID- 21671978349
Regards,
offer.xclusive