I am also facing same problem. I called Powership department. But no response. She just replied. We can't do anything you have to contact vaibhav singh.
I got 2 kg, 1 kg , 1.5 kg charged for just a 10 gms earring. All are negative remittance.
I got lot of negative remittance. Sellers please be beware. I too got -62 and -54 remittance.
Even today they charged 3 parcels as 1 kg.
I did not ship the orders which I have to send through Blue Dart.
I am waiting for reply from Mr. Vaibhav Singh