Introducing Maximum Shipping & handling charges to improve buyer experience

[seemak@ebay.com]

Dear Sellers,

Shipping and handling charges is one of the important aspects that a buyer considers while buying on eBay. Data has shown that Free / standardized shipping charges help improve buyer confidence and seller’s sales. However, when buyers see unreasonable shipping charges, they spend less overall. To help right-price and bring about increased standardization in the shipping and handling charges, a limit on maximum shipping and handling charges are being introduced in the following categories:http://pages.ebay.in/aboutebay/Final_Shipping_Caps.html

These changes will be applicable from 11th October 2010

These limits are applicable to all domestic shipping methods:
• Flat Rate Courier – Delivery anywhere in India
• Local Courier – Delivery within a seller’s city
• National courier – Delivery Outside a seller’s city
• PaisaPay Cash on Delivery

These limits are not applicable to International Shipping options.

For most sellers, these changes do not affect how you currently list on eBay as most listings are already within these postage limits. The remaining small percentage of sellers who currently charge more than the above mentioned shipping charges, should review their listings to ensure they are in line with these changes.

Listings that have shipping charges more than the above limits post 11th October 2010 will not go live on eBay.in.

To know more about these changes, please read our FAQ section, http://pages.ebay.in/aboutebay/Shipping_Caps_FAQs.htmlcontact our Customer Support Team or post your questions on this thread.

Please join an Online Workshop on this topic between 4 PM - 5 PM on 21st September for any clarifications on this topic.

Regards,
The eBay Team

[amitava123gems]

Let market forces decide the cost of P&P.
These guys have done a messy job.

[dcenterprisesindia]

@ all

1.Buyer protection 2.Increse in FVF in certain categories
3. Paisapay COD 4. Now Maximum Shipping & handling charges
eBay is taking control of every thing why don't they start selling from their own id we seller can give good products with best rates to eBay and they can maximize their profit.
What do you think ?;-)

[linusstudios]

Ok, Here is a deal.

" In case the courier charges in actual exceed the limit, eBay will offer subsidy for the difference. Sellers should submit the copy of AWB with actual charges on them to eBay for reimbursement. "

Include this and the new regulation is perfect.

[rhtdm.6624]

Dear linusstudios

Do you think that eBay will accept those POD from us to check charges???? I think its not possible.

Regards
rhtdm.6624

[rhtdm.6624]

Dear thebigoffer

Good explanation has given..Keep it up...

Regards
rhtdm.6624

[bargainsonbooks]

I just want to say that all books are not of the same weight. By making shipping charge as Rs. 50 for most books it is slightly unfair to the seller. Also I can show you reciepts of courier services wherein a lot more is charged. Although i understand why ebay is doing it, i also think it is wrong to put such low shipping rates. Maybe ebay can also inform us of the courier service that will take goods at the rates mentioned as i will be more than happy to use that courier serice.

[bargainsonbooks]

unfortuantely having to remove a lot of my listings over 10 rupees. I charge shipping at 60 but now i'm supposed to charge 50. Next ebay will tell me the price i am supposed to sell my product at. So not fair.

[spl_ind]

Minimum Shipping @50 means By By Courier Cos. Welcome India Post.

[mobile-phones-etc]

Hi Amitva Sir,
My remarks were based only on my category, particularly keeping my items in mind- cuz I sell with Free Shipping.

However, One thing eBay is not looking at is insurance part. Also, I dont like the idea of eBay "dictating" or "regulating" shipping costs. As neither eBay is a courier company nor are they govt. of India, whose rule I shall abide with. Its simple, Increase your prices. Today i am selling most of the stuff on MRP. my sales have gone down to almost 75% but my profits have increased.

I have made it a point to play eBay's game eBay's way. buy genuine mobiles at unbeatable price.
http://stores.shop.ebay.in/Mobile-Phones-ETC

Change is state of mind..but inevitable.

[mobile-phones-etc]

@chiranjib,
I agree with you. If eBay is to control every aspect of the trade, then they should buy from us in wholesale, store in their own warehouse and ship it themselves. buy genuine mobiles at unbeatable price.
http://stores.shop.ebay.in/Mobile-Phones-ETC

Change is state of mind..but inevitable.