Ebay Seller Fee Invoicing - Mostly Found SCAM

[sitare_india]

Dear Ebay Sellers,

We are Seller since 2004. From our past and present experience, we have CERTAINLY found most of the times, whenever Ebay announces any Fee Promotion, it writes, FEE CREDIT WILL BE GIVEN MANUALLY IN FOLLOWING MONTH. Most of the times we have found, they never give this credit and Big sellers with 100's of Invoice pages cannot verify or remember it.

Recently, in May, Ebay announces Flat Listing Fee of Rupee 1/- for each item in Jewellery Category irrespective of price. They charged full fee in May and it was written that Fee Credit will be given in June Invoice. I suddenly checked, it was not given. Going on writing HELP with no remedy.

We have found such malpractices in past also.

Whenever Ebay promises to give credit in next month manually, This is our experience, they donot give, may be in many cases. Not possible for big sellers to verify.

I request all sellers to check these things positively.

I have brought this matter in the greater interest of Ebay and Community.

Thanking You,
Ashok Agarwal
Proprietor
Sitare_Jewels

[indraneel@ebay.com]

Hello Ashok (sitare_jewels), Deep (shree_krishna_gems), Zaman (skygiftworldwide) & Sachin (sachin_thapar),

Thank you for posting your concerns on the credits to be given for listing more than 1500 listings on ebay India.

While I do understand that there has been a lot of anxiousness shown by the members on this thread towards receiving the respective Listing Fee credits I'd like to also highlight that words such as 'SCAM' are neither required nor expected from our dear members.

We have always tried our best that members get their respective credits at the earliest and the processing of any manual credits takes about a month's time to get posted in your accounts. You can be rest assured that necessary credits due to you will always get reflected in your invoices. We do understand that on a few occasions manual credits have taken a bit longer to get reflected and we regret the inconvenience caused to you in this regard.

Last but not the least I’d like to confirm that the Listing fee credits due to members for the month of July would be posted to their accounts by the end of this month.

I’ll be happy to address any further concerns on this issue.

Keep Posting!!

Regards,
Indraneel

[sitare_india]

Dear Indraneel,

Thank you for replying. We are absolutely responsible Member of Ebay community and always give our constructive suggetions to Ebay.

We understand there may be some delay, whereas it was written that May Credit will be given in June, June credit in July and so on. We didnot get May Credit till August, we will go on paying Listing Fees indefinitely and Ebay will not find time to solve this simple issue. In this issue, just a matter of Listing calculation is there nothing judicious thinking is neccessary. Just see the Number of listings in account and deduct Rs 1500/- and give credit. I am writing this since July 1st week. Writing...writing and Ebay has passed two months with excuses and excuses and we are going on paying listing fees. We generally list 800 items regularly but downloaded all listings one week back as no confidence.

When any serious Seller writes anything why Ebay donot get time to solve the issues. I hope, these type of delays and negligencies are one og the important reason that sales have drastically reduced recently.

Thanking You,
Ashok Agarwal
Proprietor
Ebay ID: Sitare_Jewels

[runalaila_in1]

Why is negligence or delays in billing issues et all,
only when it is the seller's at the recieving end ??? .

I understand that the word SCAM is not required , but a person uses such words only after thorough frustration and unsatisfactory replies and delays.
I also understand that many times software updation takes time and manual way of adjustements is simply not Ebay's forte !

Can anybody explain ... why has no member seller ever recieved EXTRA CREDIT by error / negligence 🙂 ??

Why does one actually has to contact customer support for credit ??

what if somebody does not cross-check and verify each detail ??
As sellers , if we require to double check invoices and credits from a large company ,

Its not a sign of good confidence !!

B O D Y - - J E W E L S!

[i-baymall]

Hi Everyone,
I am a new seller and my Insertion fee for the month of October is Rs.3588. After reading all this I am worried whether eBay will credit back the amount or not. If this is what the old sellers are facing then what will the new sellers do. I feel like not continuing my membership with eBay.
Christina Salam
(I-baymall)

[sitare_india]

Hello!

We are yet to receive Credit for AUGUST. We had nearly 8500 listings in AUGUST. I cannot justify myself - inspite of at least 20 mails and 25-30 phone calls during last one month, Ebay staff are not getting time to resolve.

We are having big Jewellery show-room sice 20 years and most of the valuable time is wasted for writing useless communication, instead of concentratng on sales.

SEPTEMBER credit has again fallen due. In OCTOBER we had to pay app. 10,000/- by credit card for not getting previous credit.

REALLY FRUSTRATING SITUATION GOING ON unbearable for a firm like us.

Ashok Agarwal
Proprietor
Sitare_Jewels