Claims Adjusters at EBAY - Just a cruel Joke to sellers :::

[easy.shopping24x7]

Dear Sellers,

sellers losing their money + items on ebay due to claim adjusters attitude towards sellers.
they just inform that buyer has returned the item and refund approved in buyer's favor. even the seller dont get their item back.

& "or"

"the reshippping details which buyer has entered ST courier AWB # 011126543331 is In Transit : Not Trackable Onlin hence, we are approving refund for the buyer and closing this claim.

following are the 2 cases in which amound was dedusted from my account and no item was returned back:

*****************************************************
Dear seller,

This is with regards to eBay Guarantee Claim # < 79572 >, filed by buyer (ID: abhinav99340 ), against you account for Item # 260953323120

This is to inform you, buyer has raised the claim stating item not as Described.

We inform you that the reshippping details which buyer has entered ST courier AWB # 011126543331 is In Transit : Not Trackable Onlin hence, we are approving refund for the buyer and closing this claim.


With Regards,

Kaustubh M.

Claims Adjuster.
eG*


*******************************************************



Dear eBay Member,

This is with regards to eG* Claim # 62117 file by Buyer Selected Id evijay1986 for Item # 260861448839 (Full Housing Faceplate Cover for
Nokia E71?Free Shipp?).

We wish to inform you that we are processing this refund in favor of the buyer as he has returned the product to you, below please find the
tracking details:

Courier name: First Flight
Docket number: C05567840

Please note that this amount will get adjusted from your PaisaPay
Account Balance.

Regards,
Jai
Claim Adjuster

***************************************************


in all the cases seller loses his money & items both.

Rgds,

[allindiadelivery]

When courier send to aa jayega Other wise you are protected seller protection Programme

[easy.shopping24x7]

the first one mentioned here (eG* Claim # 62117) was approved by ebay on 19.10.2011 and the 2nd one eBay Guarantee Claim # < 79572 > was approved on 18.03.2012

[chitranjansah1]

easy.shopping24x7-What you want? Claim adjusters are doing their job properly.Dont blame them.And also if sellers loses because of loss in transit,then its not buyer concern.Buyer responsibility gets over when he ships the item on given address.Sellers should check their items quality before shiping and describe the real features.