Received from eBay,
Hi All,
Please also note that Neutral or Negative feedbacks left by buyers with positive comments can be removed. All you need to do is appeal for the feedback by sending an email to inrswebelp@ebay.com (something that most of you are familiar with J). I’ve included some examples below for better understanding:-
Example of feedback that qualifies for removal
Feedback: Negative / Neutral
Comments: Very nice deal with best quality and prompt delivery / Good product. Thanks!
Example of feedback that does not qualify for removal
Feedback: Negative / Neutral
Comments: Product Ok! / ok
Should help you out.
Regards,
Harsh